At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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HDI Support Center Team Lead Price: $899.00
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HDI Support Center Analyst Price: $799.00
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HDI Desktop Advanced Support Technician Price: $799.00
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HDI Customer Service Representative Price: $499.00
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KCS Foundation Price: $499.00
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On Demand
KCS Principles Price: $999.00
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Dec 06, 2023 - Dec 08, 2023
HDI, Virtual Classroom
KCS Principles Price: $1,799.00
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Dec 07, 2023 - Dec 08, 2023
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
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Dec 11, 2023 - Dec 13, 2023
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,999.00
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Dec 13, 2023 - Dec 15, 2023
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
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Dec 18, 2023 - Dec 20, 2023
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
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Dec 18, 2023 - Dec 19, 2023
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,799.00
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Jan 08, 2024 - Jan 09, 2024
HDI, Virtual Classroom
HDI Support Center Analyst Before Dec 31, 2023:
Price: $1,599.00
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On or after Dec 31, 2023:
Price: $1,699.00
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Jan 10, 2024 - Jan 12, 2024
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
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Only 5 seats left
Jan 16, 2024 - Jan 17, 2024
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
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Only 8 seats left
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description