At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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On Demand
HDI Customer Service Representative Price: $399.00
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On Demand
HDI Support Center Team Lead Price: $849.00
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Unlimited Seats
On Demand
HDI Desktop Advanced Support Technician Price: $749.00
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On Demand
HDI Support Center Analyst Price: $749.00
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On Demand
KCS Foundation Price: $449.00
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Unlimited Seats
Oct 29, 2020 - Oct 30, 2020
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
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Only 5 seats left
Nov 02, 2020 - Nov 04, 2020
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
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Only 8 seats left
Nov 03, 2020 - Nov 03, 2020
HDI, Virtual Classroom
Incident Management Workshop Price: $799.00
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Nov 05, 2020 - Nov 05, 2020
HDI, Virtual Classroom
Incident Management Workshop Price: $799.00
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Nov 05, 2020 - Nov 06, 2020
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Price: $1,699.00
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Nov 05, 2020 - Nov 06, 2020
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00
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Only 8 seats left
Nov 10, 2020 - Nov 12, 2020
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
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Sold Out.
Join the wait list.
Nov 10, 2020 - Nov 12, 2020
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
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Nov 10, 2020 - Nov 12, 2020
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
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Only 8 seats left
Nov 10, 2020 - Nov 12, 2020
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,799.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description