HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

On Demand	HDI Support Center Analyst Price: $849.00 Guaranteed To Run	HDI Support Center Analyst On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Unlimited Seats
On Demand	HDI Support Center Team Lead Price: $949.00 Guaranteed To Run	HDI Support Center Team Lead On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Unlimited Seats
On Demand	KCS Foundation Price: $549.00 Guaranteed To Run	KCS Foundation On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Unlimited Seats
On Demand	HDI Customer Service Representative Price: $549.00 Guaranteed To Run	HDI Customer Service Representative On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Unlimited Seats
On Demand	HDI Desktop Advanced Support Technician Price: $899.00 Guaranteed To Run	HDI Desktop Advanced Support Technician On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Unlimited Seats
On Demand	KCS Principles Price: $999.00 Guaranteed To Run	KCS Principles On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Unlimited Seats
Mar 24, 2025 - Mar 26, 2025 HDI, Virtual Classroom	Experience Foundation Price: $1,999.00 Guaranteed To Run	Experience Foundation Mar 24, 2025 - Mar 26, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list. Sold Out. Join the wait list.
Mar 27, 2025 - Mar 28, 2025 HDI, Virtual Classroom	Artificial Intelligence in the Support Organization Price: $1,929.00 Guaranteed To Run	Artificial Intelligence in the Support Organization Mar 27, 2025 - Mar 28, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list. Sold Out. Join the wait list.
Apr 02, 2025 - Apr 04, 2025 HDI, Virtual Classroom	HDI Support Center Manager Price: $2,299.00 Guaranteed To Run	HDI Support Center Manager Apr 02, 2025 - Apr 04, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 1 seat left Only 1 seat left
Apr 02, 2025 - Apr 03, 2025 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,699.00 Guaranteed To Run	HDI Support Center Analyst Apr 02, 2025 - Apr 03, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 2 seats left Only 2 seats left
Apr 09, 2025 - Apr 11, 2025 HDI, Virtual Classroom	ITIL® 4 Foundation Price: $2,499.00	ITIL® 4 Foundation Apr 09, 2025 - Apr 11, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Apr 10, 2025 - Apr 11, 2025 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,799.00	HDI Desktop Advanced Support Technician Apr 10, 2025 - Apr 11, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Apr 15, 2025 - Apr 16, 2025 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,899.00 Guaranteed To Run	HDI Support Center Team Lead Apr 15, 2025 - Apr 16, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 8 seats left Only 8 seats left
Apr 16, 2025 - Apr 18, 2025 HDI, Virtual Classroom	HDI Desktop Support Manager Price: $2,299.00	HDI Desktop Support Manager Apr 16, 2025 - Apr 18, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Apr 18, 2025 - Apr 18, 2025 HDI, Virtual Classroom	HDI Customer Service Representative Price: $999.00	HDI Customer Service Representative Apr 18, 2025 - Apr 18, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart

1 2 3 4 ...7

HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description