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At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

Nov 02, 2027 - Nov 03, 2027
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,899.00
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Nov 03, 2027 - Nov 05, 2027
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
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Nov 03, 2027 - Nov 05, 2027
HDI, Virtual Classroom
KCS Principles Price: $1,999.00
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Nov 04, 2027 - Nov 05, 2027
HDI, Virtual Classroom
Troubleshooting and Problem-Solving Bootcamp Price: $1,799.00
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Nov 09, 2027 - Nov 10, 2027
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,699.00
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Nov 10, 2027 - Nov 12, 2027
HDI, Virtual Classroom
HDI Support Center Manager Price: $2,299.00
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Nov 16, 2027 - Nov 18, 2027
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $2,299.00
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Nov 17, 2027 - Nov 19, 2027
HDI, Virtual Classroom
ITIL® Foundation (Version 5) Price: $2,499.00
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Nov 30, 2027 - Dec 01, 2027
HDI, Virtual Classroom
Troubleshooting and Problem-Solving Bootcamp Price: $1,799.00
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Dec 07, 2027 - Dec 08, 2027
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,799.00
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Dec 09, 2027 - Dec 10, 2027
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,699.00
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Dec 14, 2027 - Dec 16, 2027
HDI, Virtual Classroom
HDI Support Center Manager Price: $2,299.00
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Dec 15, 2027 - Dec 17, 2027
HDI, Virtual Classroom
ITIL® Foundation (Version 5) Price: $2,499.00
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Dec 15, 2027 - Dec 16, 2027
HDI, Virtual Classroom
Artificial Intelligence in the Support Organization Price: $1,799.00
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Dec 16, 2027 - Dec 17, 2027
HDI, Virtual Classroom
Foundations in Service and Support Metrics Price: $1,799.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description