HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

On Demand	HDI Support Center Team Lead Price: $899.00 Guaranteed To Run	HDI Support Center Team Lead On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Customer Service Representative Price: $499.00 Guaranteed To Run	HDI Customer Service Representative On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	KCS Foundation Price: $499.00 Guaranteed To Run	KCS Foundation On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Support Center Analyst Price: $799.00 Guaranteed To Run	HDI Support Center Analyst On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Desktop Advanced Support Technician Price: $799.00 Guaranteed To Run	HDI Desktop Advanced Support Technician On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
Jul 07, 2022 - Jul 08, 2022 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,599.00 Guaranteed To Run	HDI Support Center Analyst Jul 07, 2022 - Jul 08, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 6 seats left
Jul 11, 2022 - Jul 13, 2022 HDI, Virtual Classroom	KCS Principles Price: $1,799.00 Guaranteed To Run	KCS Principles Jul 11, 2022 - Jul 13, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 5 seats left
Jul 14, 2022 - Jul 15, 2022 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,799.00 Guaranteed To Run	HDI Support Center Team Lead Jul 14, 2022 - Jul 15, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 8 seats left
Jul 15, 2022 - Jul 15, 2022 HDI, Virtual Classroom	HDI Customer Service Representative Price: $999.00 Guaranteed To Run	HDI Customer Service Representative Jul 15, 2022 - Jul 15, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Jul 18, 2022 - Jul 19, 2022 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,699.00 Guaranteed To Run	HDI Desktop Advanced Support Technician Jul 18, 2022 - Jul 19, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 5 seats left
Jul 21, 2022 - Jul 22, 2022 HDI, Virtual Classroom	Troubleshooting and Problem Solving Boot Camp Price: $1,699.00	Troubleshooting and Problem Solving Boot Camp Jul 21, 2022 - Jul 22, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 7 seats left
Jul 22, 2022 - Jul 22, 2022 HDI, Virtual Classroom	Workforce Management Principles Price: $999.00	Workforce Management Principles Jul 22, 2022 - Jul 22, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jul 27, 2022 - Jul 29, 2022 HDI, Virtual Classroom	HDI Support Center Manager Price: $1,999.00 Guaranteed To Run	HDI Support Center Manager Jul 27, 2022 - Jul 29, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Aug 03, 2022 - Aug 05, 2022 HDI, Virtual Classroom	ITIL® 4 Foundation Price: $1,899.00 Guaranteed To Run	ITIL® 4 Foundation Aug 03, 2022 - Aug 05, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 1 seat left
Aug 05, 2022 - Aug 05, 2022 HDI, Virtual Classroom	KCS Foundation Price: $999.00	KCS Foundation Aug 05, 2022 - Aug 05, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description