At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Nov 06, 2024 - Nov 08, 2024
HDI, Virtual Classroom
HDI Support Center Manager Before Sep 11, 2024:
Price: $2,199.00


On or after Sep 11, 2024:
Price: $2,299.00
Nov 07, 2024 - Nov 08, 2024
HDI, Virtual Classroom
Change Management Principles Before Sep 12, 2024:
Price: $1,829.00


On or after Sep 12, 2024:
Price: $1,929.00
Nov 11, 2024 - Nov 12, 2024
HDI, Virtual Classroom
Troubleshooting and Problem-Solving Bootcamp Before Sep 16, 2024:
Price: $1,699.00


On or after Sep 16, 2024:
Price: $1,799.00
Nov 14, 2024 - Nov 15, 2024
HDI, Virtual Classroom
Artificial Intelligence in the Support Organization Before Dec 31, 2024:
Price: $1,699.00


On or after Dec 31, 2024:
Price: $1,929.00
Nov 21, 2024 - Nov 22, 2024
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Sep 26, 2024:
Price: $1,699.00


On or after Sep 26, 2024:
Price: $1,799.00
Nov 25, 2024 - Nov 26, 2024
HDI, Virtual Classroom
Foundations in Service and Support Metrics Before Sep 30, 2024:
Price: $1,829.00


On or after Sep 30, 2024:
Price: $1,929.00
Dec 02, 2024 - Dec 04, 2024
HDI, Virtual Classroom
Experience Foundation Before Oct 07, 2024:
Price: $1,899.00


On or after Oct 07, 2024:
Price: $1,999.00
Dec 02, 2024 - Dec 03, 2024
HDI, Virtual Classroom
HDI Support Center Analyst Before Oct 07, 2024:
Price: $1,599.00


On or after Oct 07, 2024:
Price: $1,699.00
Dec 04, 2024 - Dec 06, 2024
HDI, Virtual Classroom
HDI Support Center Manager Before Oct 09, 2024:
Price: $2,199.00


On or after Oct 09, 2024:
Price: $2,299.00
Dec 05, 2024 - Dec 06, 2024
HDI, Virtual Classroom
Incident Management Principles Before Oct 10, 2024:
Price: $1,829.00


On or after Oct 10, 2024:
Price: $1,929.00
Dec 09, 2024 - Dec 11, 2024
HDI, Virtual Classroom
HDI Desktop Support Manager Before Oct 14, 2024:
Price: $2,199.00


On or after Oct 14, 2024:
Price: $2,299.00
Dec 09, 2024 - Dec 10, 2024
HDI, Virtual Classroom
HDI Support Center Team Lead Before Oct 14, 2024:
Price: $1,799.00


On or after Oct 14, 2024:
Price: $1,899.00
Dec 11, 2024 - Dec 13, 2024
HDI, Virtual Classroom
KCS Principles Before Oct 16, 2024:
Price: $1,899.00


On or after Oct 16, 2024:
Price: $1,999.00
Dec 13, 2024 - Dec 13, 2024
HDI, Virtual Classroom
HDI Customer Service Representative Before Oct 18, 2024:
Price: $899.00


On or after Oct 18, 2024:
Price: $999.00
Dec 16, 2024 - Dec 18, 2024
HDI, Virtual Classroom
ITIL® 4 Foundation Before Oct 21, 2024:
Price: $1,999.00


On or after Oct 21, 2024:
Price: $2,099.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description