At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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On Demand
KCS Principles Price: $999.00
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On Demand
KCS Foundation Price: $549.00
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On Demand
HDI Support Center Team Lead Price: $949.00
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On Demand
HDI Customer Service Representative Price: $549.00
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Unlimited Seats
On Demand
HDI Support Center Analyst Price: $849.00
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On Demand
HDI Desktop Advanced Support Technician Price: $899.00
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Unlimited Seats
May 29, 2024 - May 31, 2024
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
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Jun 03, 2024 - Jun 04, 2024
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,699.00
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Jun 05, 2024 - Jun 07, 2024
HDI, Virtual Classroom
HDI Support Center Manager Price: $2,299.00
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Jun 10, 2024 - Jun 12, 2024
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $2,299.00
Jun 13, 2024 - Jun 14, 2024
HDI, Virtual Classroom
Change Management Principles Price: $1,929.00
Jun 14, 2024 - Jun 14, 2024
HDI, Virtual Classroom
HDI Customer Service Representative Price: $999.00
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Jun 17, 2024 - Jun 18, 2024
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,899.00
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Jun 19, 2024 - Jun 21, 2024
HDI, Virtual Classroom
KCS Principles Price: $1,999.00
Jun 24, 2024 - Jun 25, 2024
HDI, Virtual Classroom
Artificial Intelligence in the Support Organization Price: $1,929.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description