At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

Search

Mar 25, 2024 - Mar 27, 2024
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
Apr 02, 2024 - Apr 03, 2024
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,699.00
Guaranteed To Run
Only 7 seats left
Apr 03, 2024 - Apr 05, 2024
HDI, Virtual Classroom
HDI Support Center Manager Price: $2,299.00
Apr 08, 2024 - Apr 09, 2024
HDI, Virtual Classroom
Incident Management Principles Price: $1,929.00
Apr 12, 2024 - Apr 12, 2024
HDI, Virtual Classroom
HDI Customer Service Representative Price: $999.00
Guaranteed To Run
Only 2 seats left
Apr 15, 2024 - Apr 16, 2024
HDI, Virtual Classroom
Experience Practitioner Price: $1,999.00
Apr 17, 2024 - Apr 19, 2024
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $2,299.00
Apr 18, 2024 - Apr 19, 2024
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,899.00
Guaranteed To Run
Sold Out.
Join the wait list.
Apr 22, 2024 - Apr 23, 2024
HDI, Virtual Classroom
Problem Management Principles Before Feb 26, 2024:
Price: $1,829.00


On or after Feb 26, 2024:
Price: $1,929.00
Apr 22, 2024 - Apr 23, 2024
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Feb 26, 2024:
Price: $1,699.00
Guaranteed To Run


On or after Feb 26, 2024:
Price: $1,799.00
Guaranteed To Run
Only 4 seats left
May 02, 2024 - May 03, 2024
HDI, Virtual Classroom
Service Level Management Principles Before Mar 07, 2024:
Price: $1,829.00


On or after Mar 07, 2024:
Price: $1,929.00
May 06, 2024 - May 07, 2024
HDI, Virtual Classroom
HDI Support Center Analyst Before Mar 11, 2024:
Price: $1,599.00
Guaranteed To Run


On or after Mar 11, 2024:
Price: $1,699.00
Guaranteed To Run
Only 7 seats left
May 08, 2024 - May 10, 2024
HDI, Virtual Classroom
HDI Support Center Manager Before Mar 13, 2024:
Price: $2,199.00


On or after Mar 13, 2024:
Price: $2,299.00
May 10, 2024 - May 10, 2024
HDI, Virtual Classroom
Experience Essentials Before Mar 15, 2024:
Price: $899.00


On or after Mar 15, 2024:
Price: $999.00
May 13, 2024 - May 14, 2024
HDI, Virtual Classroom
Troubleshooting and Problem-Solving Bootcamp Before Mar 18, 2024:
Price: $1,699.00


On or after Mar 18, 2024:
Price: $1,799.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description