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HDI - ITSM Consulting Company

HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Sep 29, 2025 - Sep 30, 2025
HDI, Virtual Classroom 		Incident Management Principles Price: $1,999.00
Sep 29, 2025 - Oct 01, 2025
HDI, Virtual Classroom 		Experience Foundation Price: $1,999.00
Guaranteed To Run
Only 6 seats left
Oct 02, 2025 - Oct 03, 2025
HDI, Virtual Classroom 		HDI Support Center Analyst Price: $1,699.00
Guaranteed To Run
Only 5 seats left
Oct 06, 2025 - Oct 08, 2025
HDI, Virtual Classroom 		HDI Support Center Manager Price: $2,299.00
Guaranteed To Run
Only 8 seats left
Oct 08, 2025 - Oct 10, 2025
HDI, Virtual Classroom 		ITIL® 4 Foundation Price: $2,499.00
Oct 09, 2025 - Oct 10, 2025
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Price: $1,799.00
Guaranteed To Run
Only 7 seats left
Oct 16, 2025 - Oct 17, 2025
HDI, Virtual Classroom 		HDI Support Center Team Lead Price: $1,899.00
Guaranteed To Run
Oct 16, 2025 - Oct 17, 2025
HDI, Virtual Classroom 		Foundations in Service and Support Metrics Price: $1,929.00
Oct 20, 2025 - Oct 22, 2025
HDI, Virtual Classroom 		KCS Principles Price: $1,999.00
Oct 22, 2025 - Oct 24, 2025
HDI, Virtual Classroom 		HDI Desktop Support Manager Price: $2,299.00
Oct 24, 2025 - Oct 24, 2025
HDI, Virtual Classroom 		HDI Customer Service Representative Price: $999.00
Guaranteed To Run
Oct 28, 2025 - Oct 29, 2025
HDI, Virtual Classroom 		Experience Practitioner Before Sep 02, 2025:
Price: $1,999.00


On or after Sep 02, 2025:
Price: $2,099.00
Nov 03, 2025 - Nov 04, 2025
HDI, Virtual Classroom 		Artificial Intelligence in the Support Organization Before Sep 08, 2025:
Price: $1,829.00


On or after Sep 08, 2025:
Price: $1,929.00
Nov 04, 2025 - Nov 05, 2025
HDI, Virtual Classroom 		HDI Support Center Analyst Before Sep 09, 2025:
Price: $1,599.00


On or after Sep 09, 2025:
Price: $1,699.00
Nov 05, 2025 - Nov 07, 2025
HDI, Virtual Classroom 		HDI Support Center Manager Before Sep 10, 2025:
Price: $2,199.00
Guaranteed To Run


On or after Sep 10, 2025:
Price: $2,299.00
Guaranteed To Run
1234
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description