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HDI Course Calendar

Training for the Help Desk, Support Center, Call Center, Service Desk

Learn industry best practices and standards with HDI's training and certification programs. All HDI certification courses include a certification exam.

For personal assistance, contact an account manager or call 800.248.5667

   
DateLocationCourseMemberNon-MemberRegister
7/15 - 7/17 2009Markham, ONHDI Support Center Manager$1795$1895Register
7/15 - 7/17 2009Cleveland, OHKnowledge Management Foundations: KCS Principles$1495$1595Register
7/20 - 7/21 2009King of Prussia, PAHDI Support Center Analyst$1395$1395Register
7/20 - 7/21 2009Dallas, TXHDI Support Center Analyst$1295$1395Register
7/21 - 7/23 2009HDI, Virtual ClassroomService Level Management$545$595Register
7/21 - 7/23 2009HDI, Virtual ClassroomITIL: Planning to Implement$545$595Register
7/22 - 7/24 2009King of Prussia, PAHDI Support Center Manager$1795$1895Register
7/22 - 7/24 2009Dallas, TXHDI Support Center Manager$1795$1895Register
7/27 - 7/28 2009San Diego, CAHDI Support Center Analyst$1295$1395Register
7/27 - 7/28 2009Itasca, ILHDI Support Center Analyst$1295$1395Register

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