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HDI Course Calendar

Training for the Help Desk, Support Center, Call Center, Service Desk

Learn industry best practices and standards with HDI's training and certification programs. All HDI certification courses include a certification exam.

   
DateLocationCourseMemberNon-MemberRegister
12/1 - 12/2 2008Charlotte, NCHDI Support Center Analyst$1295$1395Register
12/1 - 12/2 2008San Diego, CAHDI Support Center Team Lead$1495$1595Register
12/1 - 12/3 2008San Diego, CAKnowledge Management Foundations: KCS Principles$1495$1595Register
12/1 - 12/3 2008San Diego, CAHDI Support Center Director$2795$2895Register
12/3 - 12/4 2008San Diego, CAHDI Support Center Analyst$1295$1395Register
12/3 - 12/5 2008Toronto, ONITIL® v3 Foundations$1495$1595Register
12/4 - 12/4 2008San Diego, CABuilding Your Service Catalog$595$695Register
12/4 - 12/4 2008San Diego, CASupport Center Metrics and Measurements$595$695Register
12/8 - 12/9 2008Chicago, ILHDI Support Center Analyst$1295$1395Register
12/8 - 12/9 2008Atlanta, GAHDI Support Center Analyst$1295$1395Register
 
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