HDI Events

HDI sponsors and produces industry-leading events, including conferences, webinars, forum meetings, regional training events, and more. From innovative leadership webinars to field-specific forum gatherings, HDI's events and conferences cover the entire spectrum of IT support and service management professionals and experience levels.

From innovative leadership webcasts to field-specific Forum gatherings, HDI's IT events and conferences address technical service and support professionals at every experience level throughout the entire spectrum of the industry. Conferences include two of the industry’s largest and most prestigious annual events: HDI 2016 Annual Conference & Expo and FUSION 16.


HDI Annual Conference & Expo

HDI's premier conference and expo, HDI 2016 features keynotes from industry leaders, compelling programming tracks, content-rich breakout sessions, and a massive Expo Hall packed with innovative solution providers and exciting offerings.

Learn more about HDI 2016



Presented jointly by industry powerhouses itSMF USA and HDI, FUSION 16 provides attendees with an educational experience facilitated by the most respected minds in service management, offering the absolute peak of service management education.

Learn more about FUSION 16 


Other Events

In addition to conferences, HDI offers monthly, content-rich, live webinars; exclusive Forum meetings and events. All HDI events are designed to keep technical service and support professionals on the leading edge of the industry, by continually offering opportunities to enhance their skill set, improve service levels, and promote their organization's effectiveness.