HDI sponsors and produces industry-leading events, including conferences, webcasts, forum meetings, regional training events, and more. From innovative leadership webinars to field-specific forum gatherings, HDI's events and conferences cover the entire spectrum of IT support and service management professionals and experience levels.
From innovative leadership webcasts to field-specific Forum gatherings, HDI's IT events and conferences address technical service and support professionals at every experience level throughout the entire spectrum of the industry.
Conferences include two of the industry’s largest and most prestigious annual events: HDI 2013 Annual Conference & Expo and FUSION 13. HDI’s premier conference and expo, HDI 2013 features keynotes from industry leaders, compelling programming tracks, content-rich breakout sessions, and a massive Expo Hall packed with innovative solution providers and exciting offerings.
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Presented jointly by industry powerhouses itSMF USA and HDI, FUSION 13 provides attendees with an educational experience facilitated by the most respected minds in service management, offering the absolute peak of service management education.
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In addition to conferences, HDI offers monthly, content-rich, live webcasts; exclusive Forum meetings and events; and regional professional IT training and certification through HDI University. All HDI events are designed to keep technical service and support professionals on the leading edge of the industry, by continually offering opportunities to enhance their skill set, improve service levels, and promote their organization’s effectiveness.