HDI Forum members know that an efficient support center improves the overall health and value of an organization.
By regularly consulting and collaborating in face-to-face meetings, Forum participants gain fresh perspectives and tangible resources they can use to improve service levels, discover new solutions, and improve their bottom lines. Each Forum meeting consists of a member-led agenda that’s created in response to the specific priorities, topics, and interests of the participants. Most Forums meet two or three times a year and include things like:
- a networking reception
- interactive sessions with industry experts
- member case studies
- group problem solving sessions
- additional group activities
Request more information, download the Forum brochure, contact an HDI account manager, or register for an HDI Forum Roundtable to learn more.
October 17-20, 2016
Support Center Leadership Forum
The Le Meridien Charlotte
555 South McDowell Street, North Tower, Charlotte, NC, US
New! If you're interested in trying out one of these forums, we're allowing non-Forum members to attend the October meeting.
Please contact us about how to attend
Request more information about Forums