Forum Meeting Schedule

HDI Forums Logo

HDI Forum members know that an efficient support center improves the overall health and value of an organization.

By regularly consulting and collaborating in face-to-face meetings, Forum participants gain fresh perspectives and tangible resources they can use to improve service levels, discover new solutions, and improve their bottom lines. Each Forum meeting consists of a member-led agenda that’s created in response to the specific priorities, topics, and interests of the participants. Most Forums meet two or three times a year and include things like:

  • a networking reception
  • interactive sessions with industry experts
  • member case studies
  • group problem solving sessions
  • additional group activities

Request more information, download the Forum brochure, contact an HDI account manager, or register for an HDI Forum Roundtable to learn more.


Upcoming Meetings

October 17-20, 2016

Executive Forum

Healthcare Forum

Desktop Forum

Retail Forum

Support Center Leadership Forum

The Le Meridien Charlotte

555 South McDowell Street, North Tower, Charlotte, NC, US

New! If you're interested in trying out one of these forums, we're allowing non-Forum members to attend the October meeting.

Please contact us about how to attend


November 14-17, 2016

Higher Education Forum

Arizona State University

Tempe, AZ 85281

New! If you're interested in trying out this forum, we're allowing non-Forum members to attend this Higher Ed meeting.

Please contact us about how to attend


Request more information about Forums