What are HDI Forum Roundtables?

To answer this, we’ll start by explaining HDI Forums. These gatherings bring together senior-level technical service and support leaders to engage in candid discussions on advanced research, tested methodologies, emerging technologies, and strategic innovations. Through regular meetings and online interaction throughout the year, members acquire the knowledge, resources, and contacts they need to make a powerful impact on their operations.

And in order to determine whether an HDI Forum membership is right for you, we hold several Forum Roundtable meetings each year. These events are free, and give attendees a look inside the insightful world of HDI Forums.

Choose an event below and register today!

December 6, 2016

Special guest Roy Atkinson, named #10 on the 30 Most Influential People in Customer Service list! Register for this virtual roundtable, and ask him anything.

12:00 p.m.- 1:30 p.m. EST


Register Now >>


I was fortunate enough to have been able to test-drive the HDI Forum this past year. While I was skeptical about what added value it might have for me along with many other meetings, classes and conferences with which I was involved, I was thrilled by my first Forum meeting. Not only was it well organized but it had the added benefit of a specialized or more focused agenda which had much more immediate impact on my performance and organization of my job than many other meetings I’ve attended with other organizations. It was topical, timely and a lot of fun as well.
--Julianne JournitzDirector, IT Client Services Pomona College