What are HDI Forum Roundtables?

To answer this, we’ll start by explaining HDI Forums. These gatherings bring together senior-level technical service and support leaders to engage in candid discussions on advanced research, tested methodologies, emerging technologies, and strategic innovations. Through regular meetings and online interaction throughout the year, members acquire the knowledge, resources, and contacts they need to make a powerful impact on their operations.

And in order to determine whether an HDI Forum membership is right for you, we hold several Forum Roundtable meetings each year. These events are free, and give attendees a look inside the insightful world of HDI Forums.

Choose an event below and register today!

December 6, 2016

Special guest Roy Atkinson, named #10 on the 30 Most Influential People in Customer Service list! Register for this virtual roundtable, and ask him anything.

12:00 p.m.- 1:30 p.m. EST


Register Now >>


I had a great time at the forum. The people, content, and discussions were great. I really liked the small group meetings and multiple days of discussing with the same people. I’ve been to 5 HDI conferences, including Fusion but there is never any time to have discussions at breakout sessions, so I saw this as very beneficial and I hope to attend more in the future.
--Brad BiagiFirst American