Industry Awards

HDI's awards are the highest honors in the service and support profession. HDI's awards honor the individuals as well as the organizations that have most enhanced the image of the industry by achieving and maintaining the highest standards of excellent service and support.

The Team Excellence Award

HDI's annual Team Excellence Award honors the team that most enhances the image of the help desk profession by setting and achieving the highest standards of excellence in customer support.

Learn more...

The Analyst of the Year Award

The annual Analyst of the Year Award is a global program that rewards the industry's best first-level support analysts. Regional winners compete for the national award, which is proudly sponsored by Robert Half Technology.

Learn more...

The Manager of the Year

The annual Manager of the Year Award will acknowledge and honor a great leader, a Service and Support Manger who has been in his or her current management role for the past 12 months, supporting any - or all - IT services within his or her organization.

Learn more...