The finalists will be honored at HDI’s Annual Conference & Expo during a morning General Session where the winning teams will be announced. Winners of the Internal Support and External Support Team Excellence Awards will be featured in a full company profile in Support World Magazine and Industry Insider and on HDI’s website. Winning teams will also be announced in a press release which is issued via PR Newswire and to a targeted media/analyst list.Award Criteria and Guidelines (111 KB)