The annual HDI Support Center Practices & Salary Report is our flagship publication: a research-based industry report that provides crucial insight into the day-to-day operations and compensatory practices of support centers around the world. Take a glimpse behind the HDI member wall to see what you could have access to by joining. We’ve done the research for you. Use this data to help you benchmark performance, validate existing practices, and improve business operations.

Take a Sneak Peek at the Report


Become a member today to gain access to the full 2014 Support Center Practices & Salary Report. The data will empower you to take immediate action toward improving your career and your support center.