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HDI's Interactive File Library Collection
HDI's books, magazines, research reports, whitepaper, eNewsletters and specialty publications provide an impressive breadth and depth of information and inspiration to help your organization to improve and succeed!
HDI Focus Books
29 Files
Need more information on current trends? Want to know how another organization thrived on or survived a latest technology? We’ve got hottest topics in focus in our must-read mini-books you can download immediately. Currently we’re highlighting web-based customer support, knowledge management and career planning.
STI Mindshare
601 Files
STi's Mindshare knowledge in one spot.
Support World
36 Files
SupportWorld is HDI's bi-monthly trade magazine. Strategy, best practice, people management, technology, tools and techniques are just a few of the topics covered in-depth by this one-of-a-kind HDI magazine for the support professionals. You’ll also find informative community news, inspirational company profiles, event listings and more.