Laura has over 25 years experience in the Computer Support field. Her experience includes work at TeleSciences, GE Aerospace, Allegheny Health, Education and Research Foundation, Merck Pharmaceuticals, and Stonemor Partners.
Her IT career encompasses training and installation, instructional development, technical writing, quality assurance, and help desk support and management. She has built and managed both training and support organizations, focusing on process and procedure development. Her responsibilities have included projects in Belgium, England and Canada.
Laura has an M.Ed. in Computers from Rosemont College. Currently her role includes managing the Technical Services and the Telecommunications Groups for a public company in the greater Philadelphia area with approximately 400 remote locations nationally and in Puerto Rico.