HDI Awards | The IT Service & Technical Support Community
 

HDI Awards

Each year, HDI awards the highest honors in the IT service and technical support profession. These awards recognize the individuals, teams, and organizations that have most enhanced the image of the support industry by achieving and maintaining the highest standards of excellence in service and support.

Team Excellence Award

The HDI Team Excellence Awards

The annual HDI Team Excellence Awards honor the teams that have most enhanced the image of the help desk profession by setting and achieving the highest standards of excellence in customer support.

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HDI Analyst of the Year

The HDI Analyst of the Year Award

The annual HDI Analyst of the Year Award is a global program that rewards the industry's best first-level support analysts. Regional winners compete for the national award, which is proudly sponsored by Robert Half Technology.

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Desktop Support Technician of the Year

The HDI Desktop Support Technician of the Year Award

The annual HDI Desktop Support Technician of the Year Award recognizes the industry’s top-performing desktop support technician. Nominations are submitted to HDI local chapters, and regional winners compete for the national award, which is presented at the HDI Annual Conference & Expo and sponsored by Robert Half Technology.

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HDI Manager of the Year

The HDI Manager of the Year Award

The HDI Manager of the Year Award acknowledges and honors a great leader, a service and support manager who has been in his or her current management role for the past twelve months, supporting any (or all) IT services within his or her organization.

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Ron Muns Lifetime Achievement Award

The Ron Muns Lifetime Achievement Award recognizes individuals for their contributions, leadership, enthusiasm, and tireless efforts to advance our industry.

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