HDI Awards | The IT Service & Technical Support Community
 

HDI Awards

HDI's awards are the highest honors in the service and support profession. HDI's awards honor the individuals as well as the organizations that have most enhanced the image of the industry by achieving and maintaining the highest standards of excellent service and support.

Team Excellence Award

The Team Excellence Award

HDI's annual Team Excellence Award honors the team that most enhances the image of the help desk profession by setting and achieving the highest standards of excellence in customer support.

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HDI Analyst of the Year

The Analyst of the Year Award

The annual Analyst of the Year Award is a global program that rewards the industry's best first-level support analysts. Regional winners compete for the national award, which is proudly sponsored by Robert Half Technology.

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Desktop Support Technician of the Year

The Desktop Support Technician of the Year Award

The annual Desktop Support Technician of the Year Award recognizes the industry’s top-performing desktop support technician. Nominations are submitted to HDI local chapters, and regional winners compete for the national award, which is presented at HDI Annual Conference & Expo and sponsored by Robert Half Technology.

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HDI Manager of the Year

Manager of the Year Award

Manager of the Year Award will acknowledge and honor a great leader, a Service and Support Manager who has been in his or her current management role for the past 12 months, supporting any - or all - IT services within his or her organization.

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Ron Muns Lifetime Achievement Award

Ron Muns Lifetime Achievement Award recognizes individuals for their contributions, leadership, enthusiasm, and tireless efforts to advance our industry.

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