HDI Awards

Each year, HDI awards the highest honors in the technical service and support profession. These awards recognize the individuals, teams, and organizations that have most enhanced the image of the support industry by achieving and maintaining the highest standards of excellence in service and support. To see a list of current and past winners (award recipients) in each category, click on the link in the desired category below.

HDI Service Improvement Award

New! HDI Service Improvement Award

The The HDI Service Improvement Award will recognize an organization that has successfully implemented or improved one or more service offerings.

Learn more...

HDI Knowledge-Centered Support Award

New! HDI Knowledge-Centered Support Award

The The HDI Knowledge-Centered Support Award will recognize an organization that has successfully implemented or improved upon a Knowledge-Centered Support adoption.

Learn more...

Team Excellence Award

The HDI Team Excellence Awards

The annual HDI Team Excellence Awards honor the teams that have most enhanced the image of the help desk profession by setting and achieving the highest standards of excellence in customer support.

Learn more...

HDI Analyst of the Year

The HDI Analyst of the Year Award

The annual HDI Analyst of the Year Award is a global program that rewards the industry's best first-level support analysts. Regional winners compete for the national award, which is proudly sponsored by Robert Half Technology.

Learn more...

Desktop Support Technician of the Year

The HDI Desktop Support Technician of the Year Award

The annual HDI Desktop Support Technician of the Year Award recognizes the industry’s top-performing desktop support technician. Nominations are submitted to HDI local chapters, and regional winners compete for the national award, which is presented at the HDI Annual Conference & Expo and sponsored by Robert Half Technology.

Learn more...

HDI Manager of the Year

The HDI Manager of the Year Award

The HDI Manager of the Year Award acknowledges and honors a great leader, a service and support manager who has been in his or her current management role for the past twelve months, supporting any (or all) IT services within his or her organization.

Learn more...

HDI Local Chapter Officer of the Year

The HDI Local Chapter Officer of the Year Award

The HDI Local Chapter Officer of the Year Award honors a hard-working volunteer leader from the HDI local chapter community.

Learn more...

Ron Muns Lifetime Achievement Award

Ron Muns Lifetime Achievement Award

The Ron Muns Lifetime Achievement Award recognizes individuals for their contributions, leadership, enthusiasm, and tireless efforts to advance our industry.

Learn more...

HDI Premier Awards Sponsor: Robert Half Technology

HDI proudly acknowledges Robert Half Technology as the exclusive sponsor of the HDI Awards program. Robert Half Technology has held this sponsorship since 2004, and since this time has given award finalists the opportunity to be honored as leaders within the technical service and support industry, attend the industry's leading conference, understand more about their industry, and network with peers from around the globe.

With more than 100 locations in North America and Europe, Robert Half Technology is a leading provider of technology professionals for initiatives ranging from web development and multiplatform systems integration to network security and technical support. Robert Half Technology offers online job-search services at www.rht.com.

/html>