Analyst of the Year

HDI introduced the HDI Analyst of the Year Award in 2004. Each year, HDI works jointly with the HDI local chapters to identify and award the industry's top first-level support analyst. Support analysts who are nominated at the local chapter will have an opportunity to compete with their peers locally, regionally, and globally for this prestigious award.

The nominator presents to the local chapter a personal business profile of the nominee including specific attributes that demonstrate the nominee's understanding of industry standards, commitment to excellent service, and consistently exceeding performance objectives.

The winner from each of HDI's six local chapter regions are invited to participate in the HDI's Global Analyst of the Year Awards festivities held during the HDI Annual Conference & Expo. Robert Half Technology, the premier sponsor, covers each regional winner's conference registration.

For more information on this award or the nomination process, contact Kerri Hanna at 719.268.0327.

Guidelines and criteria for the Analyst of the Year Award

Nominate a person for this award

HDI Analyst of the Year Premier Sponsor

Since 2004, Robert Half Technology has been the exclusive sponsor of this award. With this sponsorship, Robert Half Technology has given 15 first-level support analysts the opportunity to attend the industry's leading conference, understand more about their industry, and network with peers from around the globe.

With more than 100 locations in North America and Europe, Robert Half Technology is a leading provider of technology professionals for initiatives ranging from web development and multiplatform systems integration to network security and technical support. Robert Half Technology offers online job search services at www.rht.com

2011 HDI Analyst of the Year

Elio Irizarry, Visiting Nurse Service of New York
Representing the New York City local chapter and the Northeast region
Elio Irizarry is a help desk senior analyst at Visiting Nurse Service of New York, where he provides support for complex technical guidance, assistance, coordination, and follow-up on client questions, problems, and/or malfunctions in all systems applications, hardware, and software installed or maintained by the information systems department. He started out as a help desk analyst and was promoted to help desk senior analyst in 2009. Following his promotion, Elio took and passed the HDI Support Center Analyst certification exam, in February 2010.

A s an HDI Analyst of the Year nominee, Elio was selected from six finalists, representing each of the HDI local chapter regions. Elio himself represented the New York City local chapter and the Northeast region.

Past HDI Analyst of the Year Winners

2010

2009

2008

2007

2006

2005

2004

We encourage your participation in this exciting award program! For more information on the award, please contact Kerri Hanna at HDI or your HDI local chapter.