HDI Manager of the Year Award | Technical Service and Support
 

HDI Manager of the Year Award

HDI Manager of the Year Award

 

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Ultimately, leadership is about doing the things that drive action, get results, and improve performance. It is the ability to influence and motivate others, and provide the tools and environment that allow others to make the best contribution towards the attainment of goals. A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others. They might not set out to be a leader, but they become one by the quality of their actions and the integrity of their intent.

The HDI Manager of the Year Award acknowledges and honors a service and support manager who has excelled at supporting any or all IT services within their organization. Through this award program, HDI seeks to recognize prominent professionals who most clearly demonstrate the ability to serve and advance information technology within their industry. The HDI Manager of the Year Award winner is announced each year at the HDI Annual Conference & Expo.

Nominations for the award presented at HDI 2014 must be submitted by October 31, 2013.

Guidelines and criteria for the HDI Manager of the Year Award.

Nominate a manager for this award.

New benefit for award winners: attend an HDI Forum meeting of your choice! Learn more>>

2013 HDI Manager of the Year Award Winner

Linda Toro, Fish & Richardson, P.C.

Linda Toro is the Manager of IT Support Services at Fish & Richardson, P.C. She received her Associates of Science in 1989 and has been active in the service industry for over fifteen years. Linda has been a member of HDI for six years and is a Certified Microsoft Office Specialist and HDI Certified Desktop Support Manager. Linda designs, develops and implements the firm’s desktop support programs based on Information Technology Strategic Plans and identifies organizational needs using a variety of innovative approaches, in accordance with techniques and practices appropriate for law firm organizations. Linda currently supervises over 15 team members, and improves curriculum for software applications and custom solutions. Her recent projects include implementing an internal support center, providing team oriented and customer service training for the IT Team and continues to champion user support within Fish & Richardson, P.C.

Past HDI Manager of the Year Award Winners

2012

Mike Mercer, Southwest Airlines

2011

George Reichert, Parker Hannifin Corportation

2010

Cheryl Force, Monsanto