HDI Team Excellence Award
The first Whataburger was opened by Harmon Dobson in 1950 in Corpus Christi, Texas, posting first-day-sales of $50. However, by providing a big burger for big Texas appetites, Whataburger grew. In 1953 franchising began and six years later the expansion brought this Lone Star State Treasure to Pensacola, Florida.
When Harmon died in an airplane accident in 1967, his widow, Grace Dobson, took the helm to honor her husband’s wishes. Business continues to grow to 100 restaurants by 1972 and to 300 by 1980.
In 1993 their son, Tom, was ready to run the business. Two short years later Whataburger was 500 restaurants strong. At over 700 now, Whataburger has become a 2 billion dollar enterprise opening almost 30 new restaurants per year and 27,000 employees.
As the internal technical support for entire company operating 24x7x365, including the Home Office, Learning Centers, Divisional Offices and employees in the field, the Whataburger Contact Center has also developed over the years into the Single-Point-of-Contact for the restaurants as well.