Customer Technical Support Forum

The HDI Customer Technical Support Forum offers valuable opportunities for technical support leaders to learn, network, share ideas and experiences, and discuss the latest developments in technical support center best practices. Participants gain fresh perspectives on world-class support and ideas about how to improve the people, process, and technology strategies within their technical support center.

Who Should Join

Participants include senior-level technical support managers, directors, and executives that support external customers. To maintain an interactive, personal environment, this Forum is limited to 35 members.

Current Participants

Members to be announced soon. Please check back later for more information or contact Customer Care directly at 1.800.248.5667 or email us at forums@thinkhdi.com.

Request more information or join today!
Download Forum Brochure
Contact an HDI Account Manager

Upcoming Events

Customer Technical Support Forum - June 2012

Jun 25 - Jun 28, 2012

Antlers Hilton
4 South Cascade Avenue
Colorado Springs, CO 80903

Reservation Procedures:

A special group rate of $159/night has been arranged and will be available until May 25, 2012. Individual HDI Forum attendees will make their own reservations directly with the Hotel Reservations Department at 719-955-5600. When booking your reservation for our block, please mention HDI Forum as your group code. Reservations cannot be made via Facsimile, E-mail, or by Mail due to PCI compliance. When calling for reservations, a deposit equal to one night’s room and tax will be required. An American Express, Visa, Diner’s Club, Master Card, Discover or Carte Blanche credit card number with the expiration date will be required to guarantee the reservation. Reservations and deposits received after the cut-off date will be confirmed on a space available basis at published rates.

No agenda available More Info

Customer Technical Support Forum - October 2012

Oct 15 - Oct 18, 2012

Westin Memphis
170 Lt George W Lee Avenue
Memphis, TN 38103