Forum Meeting Schedule

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These member-driven events include:

  • a networking reception,
  • interactive sessions with industry experts,
  • member case studies,
  • group problem solving sessions,
  • and many other group activities.

Forum meetings are customized to address the role-specific or industry-specific operational, strategic, and organizational development needs of the members in each Forum.

By regularly consulting and collaborating face-to-face with members of an elite group of peers, participants gain fresh perspectives and tangible resources they can use to improve service levels and uncover new solutions to shared challenges. The HDI Forum groups meet two or three times a year, depending on the group.

Request more information, download the Forum brochure, contact an HDI account manager, or register for an HDI Forum Roundtable to learn more.

 


 

July 13-16, 2015

Higher Education Forum - Register

Chicago, IL

Hotel and Travel Information

Hotel Felix
111 W Huron St,
Chicago, IL 60654

http://www.hotelfelixchicago.com/default-en.html

 

*Rates are available 3 days pre and post event dates

 

Reservation Procedures:

A special group rate of $139/night (Queen) and $179/night (Double beds) has been arranged and will be available until June 13, 2015 . Individual HDI Forum attendees will make their own reservations directly with the Hotel Reservations Department by calling 312-447-3440 and referencing Higher Education Forum or online with the group code 1507higher. Reservations cannot be made via Facsimile, E-mail, or by Mail due to PCI compliance. When calling for reservations, a deposit equal to one night’s room and tax will be required. An American Express, Visa, Diner’s Club, Master Card, Discover or Carte Blanche credit card number with the expiration date will be required to guarantee the reservation. Reservations and deposits received after the cut-off date will be confirmed on a space available basis at published rates.

 

 

 

About This Hotel:

At the Hotel Felix we want to provide an unforgettable Chicago experience, while making our visitors happy, naturally. The word “felix” means “happy” in Latin, and since opening our doors in 2009 we’ve been living up to that name through environmentally sustainable practices, friendly staff, and a playful spirit that promises to bring a smile to your face.

 

When entering Hotel Felix, guests are greeted by a ceiling-high mosaic of logs, a water pond, and delicate orbs floating over a gentle fireplace. These elements not only create a calming atmosphere throughout the lobby, but also symbolize an “earth, wind, fire, and water” theme that embodies our commitment to the environment.

 

As downtown Chicago’s first hotel to receive a Silver LEED (Leadership in Energy and Environmental Design) certification from the U.S. Green Building Council, we take conservation seriously. Beyond our building’s classic 1920’s façade lays an advanced system that conserves water, reduces electricity consumption, and minimizes waste. From motion-activated lighting and air-conditioning to an impressive art collection made form recycled materials, you can feel good about your environmental footprint while staying at the Hotel Felix. Our boutique hotel also provides an array of first-class amenities to ensure a relaxing stay. A state-of-the-art fitness center, full-service spa, valet parking, concierge services, complimentary high-speed Internet, room service, technologically equipped meeting spaces, a business center, LM Bistro and our cozy lobby bar are among the many comforts at Hotel Felix.



September 22-25, 2015

Executive Forum (ends 9/24) - Register

 

Healthcare Forum - Register

 

Retail Forum - Register

 

Desktop Support Forum - Register

 

Support Center Leadership Forum - Register

Hotel and Travel Information
Ocean Edge Resort and Golf Club
2709 Main Street, Brewster, MA 02631
508-896-9000

Reservation Procedures: A special group rate of $189/night has been arranged and will be available until August 23, 2015. Individual HDI Forum attendees will make their own reservations directly with the Hotel Reservations Department by calling 800-343-6074 and referencing HDI or you may email the Reservations Department at stay@oceanedge.com. Reservations cannot be made via Facsimile, E-mail, or by Mail due to PCI compliance. When calling for reservations, a deposit equal to one night’s room and tax will be required. An American Express, Visa, Diner’s Club, Master Card, Discover or Carte Blanche credit card number with the expiration date will be required to guarantee the reservation. Reservations and deposits received after the cut-off date will be confirmed on a space available basis at published rates.

About This Hotel: Visit Ocean Edge Resort & Golf Club, the perfect destination for your next romantic getaway, family vacation or other memorable celebration. Ocean Edge is tucked away in quaint, historic Brewster, Massachusetts known affectionately as the warmer side of the Cape. Visit our exquisite Cape Cod resort to discover timeless luxury in a delightful setting. The cornerstone of our Cape Cod resort is the Nickerson Family Mansion and Carriage House overlooking Cape Cod Bay. Originally built in 1890, the Nickerson family home is listed in the National Register of Historic Places. Stay on the AAA Four Diamond Rated Mansion side, or in spacious Cape Cod hotel vacation rentals at The Villages overlooking the Nicklaus Design golf course. Ocean Edge is also home to the Mansion Ballroom, Cape Cod's largest luxury ballroom and boasts venue options from intimate gatherings to weddings for up to 300. Contact us for more information on our impressive conference facilities, and picturesque venues for weddings and other special occasions.


 

November 17-20, 2015

Higher Education Forum - Register

Fort Worth, TX

Hotel and Travel Information

Reservation Procedures: TBD

About This Hotel: TBD


Testimonial

I’ve been a member of HDI since 1991. Early on in my career as a help desk agent, I joined HDI to discover how I could be better at my job. Through my HDI affiliation and industry contacts, I learned that help desk was more than a job; help desk was a career opportunity. Taking advantage of HDI training, conferences and networking opportunities, like HDI Forums, helped me develop a successful career within the service industry.
--Meg FrantzV.P., Service Desk Operations and Strategy CompuCom