Membership Levels | The IT Service & Technical Support Community
 

Membership Levels

Forum Membership
Top of the Line Membership
Platinum Plus Membership
A fantastic membership for you and your team
Platinum Membership
Everyone can benefit once you become Platinum
Gold Membership
Need a place to start? You are not alone as an HDI Gold
Silver Membership
When you know what you need, here’s the place to get it
Bronze Membership
A place to find who’s in the support community on a local level
Student Membership
An outstanding value for actively enrolled students
 

Forum Membership | $4,500 - $6,500


Immerse yourself into your vertical industry or your specific role with your HDI Forum Membership.

  • Packages and pricing vary by Forum group. Forums include: Desktop Support, Executive, Government, Healthcare Providers, Higher Education, Law, Retail, and Support Center Leadership, and Customer Technical Support. Find the Forum that’s right for you
  • Multiple live meetings per year with your specific Forum group, including customized content (a $2,500 value per meeting, number of live meetings is different by group)
  • Networking and collaborating with peers in your specific industry and in your similar role
  • Most Forum memberships include one admission to the HDI Annual Conference and Expo (between a $1,795-$2,195 value) )
  • The Forum Membership includes Gold level benefits as described below, but may be upgraded to include Platinum or Platinum Plus level benefits for an additional fee
  • One online ITIL Lite course (a $99 value)
  • Two additional "web only" accounts (a $100 value)
  • Digital copies of quarterly Focus Series publications and annual Practices & Salary Report (a $240 value)
  • Access to HDI Support Center Self-Evaluation (a $500 value)
  • Local chapter membership and networking opportunities (a $75 value)
  • Access to thousands of members-only online resources including webinars, Ask the Expert, Research Corner, white papers, and templates (an $1,800 value)
  • SupportWorld subscription (a $79 value)
  • Discounts on HDI conferences, events, training, and merchandise
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Platinum Plus Membership | $1,995


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With this value-packed membership, collaboration doesn’t end with just your team. Includes one individual Platinum membership and four individual Gold memberships.

  • One online HDI certification course. Choose from HDI Customer Service Representative, HDI Support Center Analyst, or HDI Desktop Support Technician (a $595 value)
  • One ITIL Lite course for all five members (a $495 value)
  • Digital copies of quarterly Focus Series publications and annual Practices & Salary Report for all five members (a $1,200 value)
  • Access to HDI Support Center Self-Evaluation for all five members (a $2,500 value)
  • Local chapter membership and networking opportunities for all five members (a $375 value)
  • Access to thousands of members-only online resources including webinars, Ask the Expert, Research Corner, white papers, and templates for all five members (a $9,000+ value)
  • SupportWorld subscription for all five members (a $395 value)
  • Additional Gold memberships available for $395 per member (a $100 savings)
  • Discounts on HDI conferences, events, training, and merchandise for all employees at the Platinum member’s location.
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Platinum Membership | $795


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The benefits of this membership don’t stop with you because your workplace reaps the rewards.

  • One online HDI certification course. Choose from HDI Customer Service Representative, HDI Support Center Analyst, or HDI Desktop Support Technician (a $595 value)
  • Two additional "web only" accounts (a $100 value)
  • Digital copies of quarterly Focus Series publications and annual Practices & Salary Report (a $240 value)
  • Access to HDI Support Center Self-Evaluation (a $500 value)
  • Local chapter membership and networking opportunities (a $75 value)
  • Access to thousands of members-only online resources including webinars, Ask the Expert, Research Corner, white papers, and templates (an $1,800+ value)
  • SupportWorld subscription (a $79 value)
  • Additional Gold memberships available for $395 per member (a $100 savings)
  • Discounts on HDI conferences, events, training, and merchandise for all employees at the Platinum member's location
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Gold Membership | $495


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This is an individual membership, but a great place to grow in your career and knowledge.

  • One online ITIL Lite course (a $99 value)
  • Two additional "web only" accounts (a $100 value)
  • Digital copies of quarterly Focus Series publications and annual Practices & Salary Report (a $240 value)
  • Access to HDI Support Center Self-Evaluation (a $500 value)
  • Local chapter membership and networking opportunities (a $75 value)
  • Access to thousands of members-only online resources including webinars, Ask the Expert, Research Corner, white papers, and templates (an $1,800+ value)
  • SupportWorld subscription (a $79 value)
  • Discounts on HDI conferences, events, training, and merchandise
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Silver Membership | $165


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This individual membership provides numerous online resources at your finger tips.

  • Local chapter membership and networking opportunities (a $75 value)
  • Digital copies of quarterly Focus Series publications and annual Practices & Salary Report (a $240 value)
  • Access to thousands of members-only online resources including webinars, Ask the Expert, Research Corner, white papers, and templates (an $1,800+ value)
  • SupportWorld subscription (a $79 value)
  • Discounts on HDI conferences, events, training, and merchandise.
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Bronze Membership | $75


This individual membership is a place to connect and learn in your back yard.

  • Local chapter membership and networking opportunities
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Student Membership | $35


Enjoy all the privileges of a Silver membership (a $165 value) with our substantially discounted rate just for students.

To apply for a student membership, download and complete the HDI Student Membership form. You can either fax it to 719.268.0184 or email it to support@thinkhdi.com. You will be required to provide the following information as validation:

  • Student Name
  • Educational Institution Name and Address
  • Student ID Number
  • Major(s)
  • Expected Year of Graduation

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