Leadership Connection
A top-of-the-line membership, bringing together an elite group of senior-level professionals who meet face-to-face multiple times per year. ($4,500 - $6,500 per year)
Team Package
A value-packed membership experience exclusively designed for you and your team, offering the most bang for your budget! ($1,995 per year)
Professional Plus
Join at the Professional Plus level and your workplace can reap the rewards of some of the perks of HDI membership! ($795 per year)
Professional
Get all the benefits of the Resources level and grow your career with the ultimate professional development library. ($495 per year)
Resources
Gain access to all of the latest industry resources online and attend local chapter meetings to meet your peers. ($165 per year)
Local Chapter
A place to find out who's who in the local support community, giving you access to local chapter meetings and face-to-face opportunities with your peers. ($75 per year)
Student
An outstanding value for actively enrolled students looking to expand their industry involvement and get a jump-start on their careers. ($35 per year)
Print Package
Resources members and above, if you want to receive printed copies of the HDI Support Center Practices & Salary Report, HDI Desktop Support Practices & Salary Report, and SupportWorld magazine (six issues per year), don't forget to add the Print Package to your membership. ($95 per year domestic, $155 per year international)
See below for a complete list of values and benefits included in each HDI membership package or take a look
at one of the following resources for more information:
Leadership Connection | $4,500 - $6,500
A top-of-the-line membership, bringing together an elite group of senior-level professionals who meet face-to-face multiple times per year.
- Choose one (1) annual HDI Forum from the following: Desktop Support, Executive, Government, Healthcare Providers, Higher Education, Law, Retail, and Support Center Leadership
- Find the HDI Forum that's right for you or contact your account manager to learn more
- Packages and pricing vary by HDI Forum group
- Up to three (3) live HDI Forum meetings per year with your specific group, including customized content (a $2,500 value per meeting, though the number of live meetings varies by group)
- One admission to the HDI Annual Conference & Expo (up to a $2,295 value)
- One exception: The HDI Healthcare Providers Forum package does not include conference registration. [hdidata item="acctmgrs" text="Contact your account manager"/] to learn more.
- Online tools to collaborate with your HDI Forum group, including an email distribution list and a dedicated HDI Group.
- One (1) Professional Membership
- Attend HDI local chapter meetings in your area, including the HDI vChapter, and participate in other networking opportunities (a $75 value)
- Receive electronic copies of the annual HDI Support Center Practices & Salary Report and the annual HDI Desktop Support Practices & Salary Report (a $798 value), and an online subscription to HDI’s SupportWorld magazine (a $79 value)
- Receive access to the HDI Support Center Online Self Evaluation (a $500 value)
- Receive access to thousands of members-only online resources (a $2,500+ value) including, but not limited to:
- HDI Certification Standards
- HDI Support Center Standard
- Digital events like HDI - A Digital Experience
- Webcasts
- Ask the Expert
- HDI Research Corner reports
- White papers
- Glossary
- Toolbox
- Receive one free ITIL Lite online course (a $99 value), which you can use yourself or assign to an employee
- Enjoy discounts on the following:
- The HDI Customer Satisfaction Index (CSI) Service (one $500 discount for each annual subscription)
- HDI and FUSION Annual Conference & Expo events
- HDI training, posts on the HDI Job Board, and HDI merchandise
- ALLIANCE partner program discounts
- ITIL Foundation Online course (Member price is $99)
- Apply for HDI awards
- Create and maintain a MyHDI profile
- Create and maintain an HDIConnect profile: post and participate in discussions, read and comment on blogs, rate products in the HDI Buyer's Guide, and review, share, and access to the HDI Job Board
- Receive HDI e-newsletters and announcements
- Access and maintain your HDI professional development transcript via the HDI Continuing Certification web page
- Download certificates of certification for HDI credentials you have earned via the HDI Learning Center
- Leverage the Notify My Manager option to have HDI inform others of HDI credentials that you hold
- Additional Professional Memberships at $395 per member (a $100 savings)
- One (1) Print Package
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Team Package | $1,995
A value-packed membership experience exclusively designed for you and your team, offering the most bang for your budget!
- Five (5) Professional Memberships
- Attend HDI local chapter meetings in your area, including the HDI vChapter, and participate in other networking opportunities (a $75 value)
- Receive electronic copies of the annual HDI Support Center Practices & Salary Report and the annual HDI Desktop Support Practices & Salary Report (a $798 value), and an online subscription to HDI’s SupportWorld magazine (a $79 value)
- Receive access to the HDI Support Center Online Self Evaluation (a $500 value)
- Receive access to thousands of members-only online resources (a $2,500+ value) including, but not limited to:
- HDI Certification Standards
- HDI Support Center Standards
- Digital events like HDI - A Digital Experience
- Webcasts
- Ask the Expert
- HDI Research Corner reports
- White papers
- Glossary
- Toolbox
- Receive one free ITIL Lite online course (a $99 value), which you can use yourself or assign to an employee
- Enjoy discounts on the following:
- The HDI Customer Satisfaction Index (CSI) Service (one $500 discount for each annual subscription)
- HDI and FUSION Annual Conference & Expo events
- HDI training, posts on the HDI Job Board, and HDI merchandise
- ALLIANCE partner program discounts
- ITIL Foundation Online course (Member price is $99)
- Apply for HDI awards
- Create and maintain a MyHDI profile
- Create and maintain an HDIConnect profile: post and participate in discussions, read and comment on blogs, rate products in the HDI Buyer's Guide, and review, share, and access to the HDI Job Board.
- Receive HDI e-newsletters and announcements
- Access and maintain your HDI professional development transcript via the HDI Continuing Certification web page
- Download certificates of certification for HDI credentials that you have earned via the HDI Learning Center
- Leverage the Notify My Manager option to have HDI inform others of HDI credentials that you hold
- One (1) $250 voucher that can be applied to the purchase of any HDI training course (any delivery method), the HDI Customer Satisfaction Index (CSI) Service, or a Leadership Connection Membership
- Additional Professional Memberships at $395 per member (a $100 savings)
- Unlimited discounts for all employees at the primary Team member's location (A primary Team member will be identified) on HDI conferences, training, posts on the HDI Job Board, and HDI merchandise.
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Professional Plus | $795
Join at the Professional Plus level and your workplace can reap the rewards of some of the perks of HDI membership!
- One (1) Professional Membership
- Attend HDI local chapter meetings in your area, including the HDI vChapter, and participate in other networking opportunities (a $75 value)
- Receive electronic copies of the annual HDI Support Center Practices & Salary Report and the annual HDI Desktop Support Practices & Salary Report (a $798 value), and an online subscription to HDI’s SupportWorld magazine (a $79 value)
- Receive access to the HDI Support Center Online Self Evaluation (a $500 value)
- Receive access to thousands of members-only online resources (a $2,500+ value) including, but not limited to:
- HDI Certification Standards
- HDI Support Center Standard
- Digital events like HDI - A Digital Experience
- Webcasts
- Ask the Expert
- HDI Research Corner reports
- White papers
- Glossary
- Books
- Tools and templates
- Toolbox
- Receive one free ITIL Lite online course (a $99 value), which you can use yourself or assign to an employee
- Enjoy discounts on the following:
- The HDI Customer Satisfaction Index (CSI) Service (one $500 discount for each annual subscription)
- HDI and FUSION Annual Conference & Expo events
- HDI training, posts on the HDI Job Board, and HDI merchandise
- ALLIANCE partner program discounts
- ITIL Foundation Online course (Member price is $99)
- Apply for HDI awards
- Create and maintain a MyHDI profile
- Create and maintain an HDIConnect profile: post and participate in discussions, read and comment on blogs, rate products in the HDI Buyer's Guide, and review, share, and access to the HDI Job Board
- Receive HDI e-newsletters and announcements
- Access and maintain your HDI professional development transcript via the HDI Continuing Certification web page
- Download certificates of certification for HDI credentials you have earned via the HDI Learning Center
- Leverage the Notify My Manager option to have HDI inform others of HDI credentials that you hold
- One (1) Resources Membership (a $165 value)
- Additional Professional Memberships at $395 per member (a $100 savings)
- Ten (10) discounts for employees at the Professional Plus member's location on HDI conferences, training, posts on the HDI Job Board, and HDI merchandise
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Professional | $495
Get all the benefits of the Resources level and grow your career with the ultimate professional development library, including discounts to HDI conferences, training, CSI Service, Alliance Partner Program, and Job Board.
- Attend HDI local chapter meetings in your area, including the HDI vChapter, and participate in other networking opportunities (a $75 value)
- Receive electronic copies of the annual HDI Support Center Practices & Salary Report and the annual HDI Desktop Support Practices & Salary Report (a $798 value), and an online subscription to HDI’s SupportWorld magazine (a $79 value)
- Receive access to the HDI Support Center Online Self Evaluation (a $500 value)
- Receive access to thousands of members-only online resources (a $2,500+ value) including, but not limited to:
- HDI Certification Standards
- HDI Support Center Standard
- Digital events like HDI - A Digital Experience
- Webcasts
- Ask the Expert
- HDI Research Corner reports
- White papers
- Glossary
- Books
- Tools and Templates
- Toolbox
- Receive one free ITIL Lite online course (a $99 value), which you can use yourself or assign to an employee
- Enjoy discounts on the following:
- The HDI Customer Satisfaction Index (CSI) Service (one $500 discount for each annual subscription)
- HDI and FUSION Annual Conference & Expo events
- HDI training, posts on the HDI Job Board, and HDI merchandise
- ALLIANCE partner program discounts
- ITIL Foundation Online course (Member price is $99)
- Apply for HDI awards
- Create and maintain a MyHDI profile
- Create and maintain an HDIConnect profile: post and participate in discussions, read and comment on blogs, rate products in the HDI Buyer's Guide, and review, share, and access to the HDI Job Board
- Receive e-newsletters and announcements
- Access and maintain your HDI professional development transcript via the HDI Continuing Certification web page
- Download certificates of certification for HDI credentials you have earned via the HDI Learning Center
- Leverage the Notify My Manager option to have HDI inform others of HDI credentials that you hold
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Resources | $165
Gain access to all of the latest industry resources online and attend local chapter meetings to meet your peers, plus get access to Alliance Partner Program discounts.
- Attend HDI local chapter meetings in your area, including the HDI vChapter, and participate in other networking opportunities (a $75 value)
- Receive electronic copies of the annual HDI Support Center Practices & Salary Report and the annual HDI Desktop Support Practices & Salary Report (a $798 value), and an online subscription to HDI’s SupportWorld magazine (a $79 value)
- Receive access to thousands of members-only online resources (a $2,500+ value) including, but not limited to:
- HDI Certification Standards
- HDI Support Center Standard
- Digital events like HDI - A Digital Experience
- Webcasts
- Ask the Expert
- HDI Research Corner reports
- White papers
- Glossary
- Books
- Tools and templates
- Toolbox
- Enjoy discounts on the following:
- ALLIANCE partner program discounts
- ITIL Foundation Online course (Member price is $99)
- Apply for HDI awards
- Create and maintain a MyHDI profile
- Create and maintain an HDIConnect profile: post and participate in discussions, read and comment on blogs, rate products for the HDI Buyer's Guide, and review, share, and access to the HDI Job Board
- Receive HDI e-newsletters and announcements
- Access and maintain your HDI professional development transcript via the HDI Continuing Certification web page
- Download certificates of certification for HDI credentials you have earned via the HDI Learning Center
- Leverage the Notify My Manager option to have HDI inform others of HDI credentials that you hold
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Local Chapter | $75
A place to find out who's who in the local support community, giving you access to local chapter meetings and face-to-face opportunities with your peers.
- Attend HDI local chapter meetings in your area, including the HDI vChapter, and participate in other networking opportunities (a $75 value)
- Receive an online subscription to HDI’s SupportWorld magazine (a $79 value)
- Apply for HDI awards
- Create and maintain a MyHDI profile
- Create and maintain an HDIConnect profile: post and participate in discussions, read and comment on blogs, rate products in the HDI Buyer’s Guide, and review, share, and access to the HDI Job Board
- Access and maintain your HDI professional development transcript via the HDI Continuing Certification web page
- Download certificates of certification for HDI credentials you have earned via the HDI Learning Center
- Leverage the Notify My Manager option to have HDI inform others of HDI credentials that you hold
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Student | $35
An outstanding value for actively enrolled students looking to expand their industry involvement and get a jump-start on their careers.
Enjoy all the privileges of a Resources Membership at a deeply discounted rate that's just for students!
To apply for a student membership, please complete the HDI Student Membership form. You will be required to provide the following information as validation:
- Student name
- Educational institution name and address
- Student ID number
- Major(s)
- Expected year of graduation
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Print Package | $95 USA, $155 International
Resources members and above, if you want to receive printed copies of the HDI Support Center Practices & Salary Report, HDI Desktop Support Practices & Salary Report, and SupportWorld magazine (six issues per year), don’t forget to add the Print Package to your membership.
-
HDI Support Center Practices & Salary Report (one issue per year- a $399 value)
-
HDI Desktop Support Practices & Salary Report (one issue per year- a $399 value)
- HDI's SupportWorld magazine (six issues per year- a $79 value)
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