Measure your customer's satisfaction with HDI's Customer Satisfaction Index Service. This user-friendly, secure, web based service automatically surveys customers who have recently contacted your support center. You can benchmark your performance against your established goals, other companies in your industry, or against the support industry as a whole.
About HDI's Service
HDI's Customer Satisfaction Index service works seamlessly with most existing call tracking systems, and does not require any HDI software. After a 30-minute installation, the service is ready for immediate operation. It runs on an SSL server, and customer email addresses are never stored.
Member price:
$2995.00
Non-member price:
$3495.00