HDI's content-rich, live webcasts presented by top industry experts and practitioners cover industry best practices, emerging trends, and service leadership. These monthly webinars keep technical service and support professionals up-to-date on key issues and offer training on concepts critical to support organization effectiveness.
HDI special on-line events, like Customer Service Week in October, include a series of related topics scheduled across one or more days, offering in-depth learning experiences. Participate live on the event day and on-demand as your schedule permits.
In this virtual, highly interactive environment, you can chat with others, engage in discussions with the presenters, download free content, and extend your experience with a range of social networking tools. Download the attendee guide for a tour.
Upcoming Webinars