HDI Certification Standards

Learn how HDI certifications help professionals and support centers stand out from the crowd.

Certification has never been more relevant than it is in today’s challenging economy, when IT pros are faced with greater competition and struggle to stand out from the crowd. Ultimately, certifications are a filter for hiring managers who have tons of résumés to review, giving IT professionals...
Tag(s): people, professional development, certification standard

Congratulations to CareTech Solutions, HDI's Newest Certified Support Center!
Tag(s): people, certification standard

A worksheet showing metrics to report, segmented by goals.
Tag(s): metrics and measurements, practices and processes, certification standard