Government Forum

Join our Government Forum!

This HDI Forum meets semi-annually to discuss important topics relevant to government agency support center issues. The Forum provides a valuable opportunity for mature support professionals to learn from each other, to network, to share ideas and experiences, and to discuss the latest developments in help desk best practices specific to the government sector.

Who Should Join

Participants include senior-level IT service and support managers, directors, and executives from city, county, state and federal government agencies.

The HDI Government Forum is a great opportunity to hear about the best practices and other process improvements for your agency.

Abby Adeniji
Director of Customer Support Services
Internal Revenue Service

Current Participants

Arkansas Dept of Information Systems

City of Carlsbad

City of Fontana

City of Richmond

City Utilities of Springfield

Clark County, NV

County of Tulare

Department of Commerce

DISA

DISN Customer Call Center in Columbus Ohio

FDIC

Greater Harris County, 9-1-1 Emergency Network

Industry Canada

IRS

Miami-Dade Couny

San Diego Data Processing Corporation (A Wholly-Owned Subsidiary of the City of San Diego)