HDI Global
Free Newsletters
Contact Us
How HDI can help you!
Corporate Profile
Press Room
Advisory Boards
HDI Global
HDI Marketing Opportunities
Contact Us
Membership Levels
Membership Benefits
Local Chapters
HDI Forums
HDI Annual Conference
HDI 2008 Service Management Conference
HDI Winter Training Event
Classroom Training
Online Training
Course Calendar
Certification Testing
HDI Support Center Certification
HDI Certification Standards
Microsoft Certification
Meet Our Faculty
HDI Learning Center Login
HDI Training Delivery Options
HDI Customer Satisfaction Index
HDI Support Center Maturity Assessment
HDI Support Center Self-Evaluation
E-Newsletters
Publications
Industry Reports
White Papers
Glossary of Terms
HDI Interactive Library
Job Board
Career Center
RSS Feeds
Books
Multimedia
Industry Reports
Publications
SupportWorld Magazine
Online Training
HDI Certification Exams
HDI Services
Hiring Tests
HDI Logo Merchandise
Downloadable Products
My Account
Local Chapters
SPIN Webinars
Ask the Expert
Members Tool Box
Member Directory
Discussion Room
HDI Awards
HDI Membership Blog
Community Extranet
Member login
Password
Remember Me
|
Forgot?
Membership Levels
Membership Benefits
Local Chapters
HDI Forums
Executive Forum
Financial Services Forum
Government Forum
Healthcare Forum
Higher Education Forum
Insurance Forum
Law Forum
Retail Forum
Support Center Leadership Forum
ITIL Implementation Forum
Support Center Leadership Forum
HDI Support Center Leadership Forum
The Forums serve as a valuable opportunity for support leaders to learn, network, share ideas and experiences, and to discuss the latest developments in support center best practices. Participants gain fresh perspectives on world-class support and ideas about how to improve the people, process, and technology strategies within their support center!
Who Should Join
Participants include senior-level IT service and support managers, directors, and executives. To maintain an interactive, personal environment, the Forum is limited to 20-25 members.
The Support Center Leadership Forums are an excellent way to network and share ideas and solutions with leading edge companies.
Ann Glosny
Director of IS Customer Support
Schreiber Foods, Inc.
Current Participants
Abbott Laboratories
ALCOA
ARAMARK
Avid
Blue Cross Blue Shield of South Carolina
Boehringer Ingelheim
Bristol-Myers Squibb
CDI IT Solutions
Centive
Clear Channel Worldwide
CompuCom Systems Inc.
Computer Associates
DHL
Intel
Johns Hopkins University
JP Morgan Chase
LDS Church
L'Oreal
Perceptive Software, Inc.
Rothstein Kass
RTI International