Continuous learning is a vital part of the training process. HDI is excited to launch monthly “HDI Office Hours” where our Subject Matter Experts (SME) Professors help answer student questions, provide curriculum and testing guidance, and provide another opportunity to connect with SME’s and fellow students. Bring your book, your questions, and your learning spirit! Students can talk, chat, and interact live.

What You Will Learn

- SME Professors will answer student questions related to curriculum and testing material.
- Review the HDI Testing Procedures
- Connect with SME Professors and other students.

Who Should Attend?

- Any students who have taken an HDI Certification Course or Workshop via online instruction, virtual instruction, or instructor led

Course Outline

- SME Professor Introductions
- Student Introductions
- Open forum for student question and answer with SME Professors
- Review of Testing Guidelines

Virtual Classroom

Paid Member Price: $0 | Price: $0

These scheduled courses provide students with live, instructor-led training delivered by HDI faculty. Using web conferencing software and an audio bridge, students interact with the instructor without ever leaving their desk.

  • Minimize the impact on your daily schedule by only training eight hours for one day.
  • Learn only what you need to with targeted, topic-specific courses.
  • Ask questions and interact with the instructor.

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Public Classroom

Paid Member Price: $TODO | Price: $TODO

Facilitated by a faculty member, this one-day, public course allows students to actively participate in exercises and discussions as well as network with peers from other companies.

  • Maintain adequate coverage in your support center by staggering training dates.
  • Focus on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.
  • To learn more about public classroom training, contact an account manager or call 1.800.248.5667.

View the Public Classroom FAQs.

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HDI can train your team at your facility, eliminating individual travel costs and putting more control in your hands.

  • Control class size and pick training dates that accommodate your business schedule.
  • Focus on your organization’s key issues and pain points.
  • Save money. With groups of eight or more, this option is often more cost effective.
  • To learn more about this program, contact an account manager or call 1.800.248.5667.

Dec 13, 2019 - Dec 13, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00 More Info Add to Cart

HDI offers courses in cities throughout North America. Don’t see a class near you or when you would like to attend? Contact your Account Manager or find an HDI Partner to discuss your needs.

HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description
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