You won’t just attend HDI events. You’ll leave with actionable knowledge, tangible tools, professional contacts, and lifelong friends that will have an immediate and lasting impact on your career and your support operation. HDI's events and conferences address service and support professionals at every experience level throughout the entire spectrum of the industry.

Important announcement about SupportWorld Live! Due to ongoing coronavirus concerns, and in accordance with CDC guidance, SupportWorld Live is going digital. Please see the latest updates here.

SupportWorld Live:
A Digital Experience

August 4-6, 2020
Pre-Event Virtual Training

August 11-12, 2020
Digital Experience Event

Featuring the quality content, meaningful connections and just plain fun you’ve always associated with HDI’s live events – while fully leveraging the advantages only a digital platform can offer. See why SupportWorld has amassed such a loyal and dedicated following and register for this exciting new event.

Service Management World

November 15-19, 2020 | Orlando, FL

Designed to meet the unique needs of service management leaders, Service Management World will explore the strategic and tactical elements of the optimal service management strategy.


HDI's monthly content-rich webinars are presented by top industry experts and practitioners and cover best practices, emerging trends, service leadership, and much more.