You won’t just attend HDI events. You’ll leave with actionable knowledge, tangible tools, professional contacts, and lifelong friends that will have an immediate and lasting impact on your career and your support operation. HDI's events and conferences address service and support professionals at every experience level throughout the entire spectrum of the industry.

SupportWorld Live

April 19-24, 2020 | MGM Grand | Las Vegas, NV

Formerly the HDI Conference & Expo—same great event, backed by the most respected knowledge resource in technical support and service management! See why SupportWorld has amassed such a loyal and dedicated following and register for this exciting new event.

Service Management World

November 11-13, 2019 | Orlando, FL

Designed to meet the unique needs of service management leaders, Service Management World will explore the strategic and tactical elements of the optimal service management strategy.


HDI's monthly content-rich webinars are presented by top industry experts and practitioners and cover best practices, emerging trends, service leadership, and much more.