HDI Conferences | HDI

HDI hosts and organizes two of the technical support and service management industry’s largest and most prestigious conferences.

HDI Conference & Expo

April 9-12, 2019 | Rosen Shingle Resort | Orlando, FL


Annually, the HDI Conference & Expo features can't miss keynote speakers and industry-specific breakout sessions. Learning tracks and networking are designed around the specific needs of each area of technical service and support. The Expo Hall is packed with the innovative vendors you want on your short-list. Because HDI understands your needs, this conference is the best place to gather the tools you need to enhance your career and improve your organization's performance.

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Service Management World

November 11-13, 2019 | Omni Orlando Resort at Champions Gate | Orlando, FL


Service Management World is a groundbreaking event experience specifically designed to meet the unique needs of service management leaders. A who’s who of the most effective practitioners, sharpest minds, and most innovative solution providers gather each year, along with a critical mass of dedicated, passionate professionals—just like you—looking to remain at the forefront of our ever-evolving industry.

Learn more about Service Management World