HDI hosts and organizes two of the technical support and service management industry’s largest and most prestigious conferences.

Service Management World

November 11-13, 2019 | Omni Orlando Resort at Champions Gate | Orlando, FL

Service Management World is a groundbreaking event experience specifically designed to meet the unique needs of service management leaders. A who’s who of the most effective practitioners, sharpest minds, and most innovative solution providers gather each year, along with a critical mass of dedicated, passionate professionals—just like you—looking to remain at the forefront of our ever-evolving industry.



SupportWorld Live

April 19-24 | MGM Grand | Las Vegas, NV

Formerly the HDI Conference & Expo—same great event, backed by the most respected knowledge resource in technical support and service management! See why SupportWorld has amassed such a loyal and dedicated following and register for this exciting new event.