Make-A-Wish® grants the wishes of children with life-threatening medical conditions to enrich them with hope, strength and joy. In this webinar, Renee Dodson, a technical support specialist from Make-A-Wish America, and Peter Zeinoun from LogMeIn Rescue will present key trends impacting internal IT today and discuss real-world best practices for addressing top challenges through remote support, including:
- How remote support helps enable Make-A-Wish to fulfill its mission
- Key trends of the mobile workforce
- How to create seamless support experiences across channels and devices
- Empowering tech support to deliver fast, efficient, and frictionless service
* This webinar is being hosted on HDI's BrightTalk channel. You will need to have a BrightTalk account to register for the webinar. Fortunately, registration is free!