New Change Manager’s Survival Guide

Tuesday, Apr 18, 2017

Register now!

Many change programs start on the heels of one-too-many disastrous change-related failures. Your CIO wants IT change management, and tag, you’re it!

If you’re new to change management, here’s the crash course you’re looking for. The definitive guide to everything you need to know to survive your first 90 days in change management. Whether your organization is just getting started, or has an existing program in place, this session will cover everything you need to know for a successful start in managing IT changes. Topics covered include:

  • What is change management and why do we need change it?
  • How can we show business value?
  • What are some pitfalls to avoid?
  • Getting business stakeholders engaged
  • Normal changes, standard changes, and emergency changes explained
  • The CAB meeting
  • Avoiding bureaucracy

Greg Sanker, experienced change practitioner, author, and international speaker covers what you need to know, and what to avoid for the new change manager. This session covers the most common questions asked and challenges faced by hundreds of new change managers all over the world.

Who should attend:

  • ITSM professionals with responsibility for change management – especially new to the role
  • Support center directors and managers who need to know about change management

    Register now!

    * This webinar is being hosted on HDI's BrightTalk channel. You will need to have a BrightTalk account to register for the webinar. Fortunately, registration is free!