3 Ways to Improve Employee Experience by Expanding Service Management

with , Roy Atkinson
Tuesday, Aug 28, 2018

 

More organizations than ever before are now recognizing the importance of the employee experience. Productivity, talent acquisition and retention, and customer satisfaction are all related to the employee experience, so it makes very good business sense to improve it as much as possible. In this webinar, learn how concentrating on three aspects of employee experience can accelerate business performance, how to measure the right things, how the employee experience is related to business success, and why you should consider providing a single platform for service management across the organization.


View the Webcast Recording



Roy Atkinson
Group Principal Analyst
Roy Atkinson serves as CEO and Principal Advisor for Clifton Butterfield, LLC, a business advisory practice, and is one of the top influencers in the service and support industry. He is a Fellow of the Institute for Digital Transformation and a member of the HDI Strategic Advisory Board. Roy received the HDI Lifetime Achievement Award in 2019. He holds a master’s certificate in advanced management strategy from Tulane University’s Freeman School of Business. Follow him on Twitter @RoyAtkinson

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