Analyst of the Year 
Allison Sowden
CACI, Capital Area Local Chapter

Desktop Support Technician of the Year

Hanah Ali
Verizon Media, Western and Central New York Local Chapter


Manager of the Year
Robert Young, Baylor Scott & White Health

Best Customer Experience 
UDIT Service Center, University of Dayton

Best Service and Support Culture 
Campus Support, Infinite Campus

Best Use of Technology  
Information Technology Services, Worcester Polytechnic Institute

Team Excellence  
Campus Support, Infinite Campus

Local Chapter Officer of the Year
Monica Morrison, Capital Area Local Chapter

Lifetime Achievement Award
Roy Atkinson