ThinkHDI.com is the definitive source of information for the technical support and service management industries. More than 100,000 individuals visit us online each month for best practices, resources, and access to our community of technical support and service management professionals.
We look to subject matter experts to help shape, educate, and inspire our dynamic industry and community. Technical support and service management leaders consider us a critical resource for information because we have passionate and dedicated experts—like you—who are willing to share their experiences.
If you're interested in sharing your knowledge and expertise, we ask that you review the 2019 Editorial Calendar. This document outlines our high-level topics for the year, and we hope it will kick-start your creative process! In addition, please view our 2019 writer guidelines for more information on ensuring a successful article for our HDI audience.
Once you’re ready, please take a moment to fill out our Contributor Interest Form. It'll take just a couple of minutes, and it'll give us all the necessary information we need to set you up as an official contributor.