by
Team HDI
Date Published April 1, 2014 - Last Updated 2 Years, 263 Days, 9 Hours, 43 Minutes ago
Given the steady increase in ticket volumes noted over the past few years, and knowing that this is a trend that will likely continue, how can technical support teams manage this volume? For the past three years, desktop support teams have recommended three key tools.
Tag(s): supportworld, desktop support, infographic, service desk technology, technology
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