by Team HDI
Date Published April 1, 2014 - Last Updated March 10, 2021

Given the steady increase in ticket volumes noted over the past few years, and knowing that this is a trend that will likely continue, how can technical support teams manage this volume? For the past three years, desktop support teams have recommended three key tools.

Desktop Support Tickets on the Rise

Tag(s): supportworld, desktop support, infographic, service desk technology, technology


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