Nominate Your 2022 HDI Thought Leaders
November 16, 2021

We include a link for how to easily nominate the colleagues you feel are the most...

Announcing the 2021 HDI Award Winners
November 10, 2021

In hybrid fashion, we handed out the hardware to recognize the best in technical...

The HDI Power of Connection
November 9, 2021

Doug Rabold, one of the speakers at HDI Support World Live this year, reflects on how...

The Trustworthiness of Managers Affects Your Bottom Line
November 9, 2021

In a passage from her book, “Trust Me - Restore Belief & Confidence in an Uncertain...

How to Plan What to Automate in Your Service and Security Processes
November 3, 2021

Automation is only a benefit when it is implemented correctly and for the right...