Bridging the Gap Between ITSM and ITOM
April 6, 2022

Best of HDI in 2022 #2 : Too often, these two concepts don’t mesh together, but they...

Further Confessions of a Neurodivergent Leader
April 6, 2022

In this second part of a two-part series, an IT service and support thought leader...

I am a Neurodivergent Leader
April 5, 2022

Best of HDI in 2022 - #10: A leader in the IT service and support industry reveals...

Keep A Close Eye on Meeting Equity in 2022
April 5, 2022

Spend time with your meeting app and hardware vendors to understand how they’re...

Be A More Active Listener
March 28, 2022

Leadership requires that you demonstrate strong listening skills and that you care...