Michael Spires is a Principal of The Hackett Group, leading the Technology Transformation Practice. He has close to 30 years of operational and strategic leadership experience specializing in Technology Strategy, Outsourcing, Shared Services, Process Improvement, Merger Integration, Operations and Cost Improvement. Mr. Spires has directed a number of engagements for Fortune 500 companies undergoing technology and operational transformations including outsourcing, post merger integration, and shared services design expansion and redesign. Mr. Spires has held industry roles in technology and operations for Fortune 100 retailers in addition to his 20+ years of strategy and technology consulting roles.