Nancy Louisnord



Nancy Louisnord is the Chief Marketing Officer of EasyVista, responsible for the company’s global and regional marketing programs and product marketing strategy. With more than 14 years of global leadership experience in the ITSM software industry, she is a sought-after presenter at conferences and contributor to several leading industry publications. EasyVista is a global software provider of intelligent service automation solutions for enterprise service management and self-help. Leveraging the power of ITSM, Self Help, AI, and Micro Apps to create customer-focused service experiences, EasyVista has helped companies improve employee productivity, reduce operating costs, and increase customer satisfaction. To learn more about EasyVista, visit Follow Nancy on Twitter @NancyVElsacker.

Recent articles

  • Mobilizing IT Support for Deskless Workers
  • The Intersection of IT and Marketing: Enhancing Mutual Value
  • How to Propel Your Digital Transformation
  • 7 Tips to Market IT’s Value
  • Swarming and Scrum: How to Make an Agile Team
  • 5 Tips to Curate the Service Delivery Experience
  • Why IT Asset Management is Important to the Bottom Line
  • Self-Service Tips for Shift-Left Succes
  • Best of HDI in 2021 - #8: Agile and ITIL: Updates That Help Them Work Together
  • 9 Tactics to Streamline and Improve Your Service Desk
  • How to Transform Service Management Beyond IT
  • Why and How to Use Workflow Automation Software
  • What to Know About Automation in IT
  • Three Simple Ways to Improve the Employee Experience for the Service Desk
  • Here are Three Advantages of Collaborative Support
  • 9 Benefits of Embracing ITSM Automation
  • Five Predictions for Service Management for 2021
  • A Tale of Agile Transformation at the Service Desk
  • ITSM Should Be the Star, Not the Wallflower, at Your DevOps Party