HDI Course Calendar

HDI offers training for help desk, support center, call center, service desk, and desktop support professionals.

Learn industry best practices and standards with HDI's training program. All HDI certification courses include a certification exam. Contact an account manager or call 1.800.248.5667 for personal assistance.

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Sep 22, 2014 - Sep 23, 2014
Calgary, AB
HDI Support Center Analyst Price: $1495   Member price: $1395
Sep 22, 2014 - Sep 23, 2014
HDI, Virtual Classroom
Structured Problem Solving for the Support Professional Price: $1495   Member price: $1395
Sep 23, 2014 - Sep 26, 2014
Las Vegas, NV
Workforce Management Boot Camp Price: $2995   Member price: $2995
Sep 24, 2014 - Sep 26, 2014
Portland, OR
HDI Support Center Manager Price: $1995   Member price: $1895
Sep 24, 2014 - Sep 26, 2014
Raleigh, NC
HDI Support Center Manager Price: $1995   Member price: $1895
Sep 24, 2014 - Sep 25, 2014
Calgary, AB
HDI Support Center Team Lead Price: $1695   Member price: $1595
Sep 25, 2014 - Sep 26, 2014
San Antonio, TX
HDI Support Center Analyst Price: $1495   Member price: $1395
Sep 25, 2014 - Sep 26, 2014
Phoenix, AZ
HDI Desktop Support Technician Price: $1495   Member price: $1395
Sep 26, 2014 - Oct 10, 2014
HDI, Blended Learning
HDI Desktop Support Technician Price: $1095   Member price: $1045
Sep 29, 2014 - Sep 30, 2014
St. Louis, MO
HDI Support Center Analyst Price: $1495   Member price: $1395
Sep 29, 2014 - Sep 30, 2014
Los Angeles, CA
HDI Support Center Analyst Price: $1495   Member price: $1395
Sep 29, 2014 - Sep 30, 2014
Arlington, VA
HDI Support Center Analyst Price: $1495   Member price: $1395
Sep 30, 2014 - Oct 02, 2014
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1995   Member price: $1895
Sep 30, 2014 - Oct 02, 2014
HDI, Virtual Classroom
Building Your Service Catalog Price: $695   Member price: $645
Sep 30, 2014 - Oct 02, 2014
HDI, Virtual Classroom
Support Center Metrics and Measurements Price: $695   Member price: $645
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

HDI offers courses in cities throughout North America.

Don’t see a class near you or when you would like to attend?

Contact your account manager or find an HDI Partner to discuss your needs.


Need a solution for training many people in multiple locations?

HDI's online training is the answer.