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HDI - ITSM Consulting Company

HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Jun 29, 2026 - Jul 01, 2026
HDI, Virtual Classroom 		HDI Support Center Manager Price: $2,299.00
Guaranteed To Run
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Only 8 seats left
Jul 07, 2026 - Jul 08, 2026
HDI, Virtual Classroom 		HDI Support Center Analyst Price: $1,699.00
Guaranteed To Run
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Only 7 seats left
Jul 09, 2026 - Jul 10, 2026
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Price: $1,799.00
Guaranteed To Run
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Only 8 seats left
Jul 14, 2026 - Jul 15, 2026
HDI, Virtual Classroom 		HDI Support Center Team Lead Price: $1,899.00
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Jul 15, 2026 - Jul 17, 2026
HDI, Virtual Classroom 		ITIL® 4 Foundation Price: $2,499.00
Guaranteed To Run
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Only 7 seats left
Jul 16, 2026 - Jul 17, 2026
HDI, Virtual Classroom 		Troubleshooting and Problem-Solving Bootcamp Price: $1,799.00
Guaranteed To Run
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Only 7 seats left
Jul 21, 2026 - Jul 23, 2026
HDI, Virtual Classroom 		Experience Management and XLA® Foundation Before Aug 26, 2026:
Price: $1,899.00
Guaranteed To Run


On or after Aug 26, 2026:
Price: $1,999.00
Guaranteed To Run
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Only 6 seats left
Jul 23, 2026 - Jul 24, 2026
HDI, Virtual Classroom 		Artificial Intelligence in the Support Organization Price: $1,799.00
Guaranteed To Run
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Only 5 seats left
Jul 24, 2026 - Jul 24, 2026
HDI, Virtual Classroom 		KCS Foundation Price: $999.00
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Jul 29, 2026 - Jul 31, 2026
HDI, Virtual Classroom 		HDI Support Center Director Price: $2,899.00
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Aug 04, 2026 - Aug 05, 2026
HDI, Virtual Classroom 		HDI Support Center Analyst Price: $1,699.00
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Aug 04, 2026 - Aug 04, 2026
HDI, Virtual Classroom 		Mastering QA for IT Support & Service Teams Price: $999.00
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Aug 05, 2026 - Aug 07, 2026
HDI, Virtual Classroom 		HDI Support Center Manager Before Jun 10, 2026:
Price: $2,199.00


On or after Jun 10, 2026:
Price: $2,299.00
More Info Add to Cart
Aug 05, 2026 - Aug 05, 2026
HDI, Virtual Classroom 		Coaching for Quality & Capability in the Support Center Before Jun 10, 2026:
Price: $899.00


On or after Jun 10, 2026:
Price: $999.00
More Info Add to Cart
Aug 11, 2026 - Aug 12, 2026
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Jun 16, 2026:
Price: $1,699.00
Guaranteed To Run


On or after Jun 16, 2026:
Price: $1,799.00
Guaranteed To Run
More Info Add to Cart
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description