HDI Course Calendar

HDI offers training for help desk, support center, call center, service desk, and desktop support professionals.

Learn industry best practices and standards with HDI's training program. All HDI certification courses include a certification exam. Contact an account manager or call 1.800.248.5667 for personal assistance.

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Jan 13, 2015 - Jan 15, 2015
HDI, Virtual Classroom
HDI Support Center Manager Before Dec 03, 2014:
Price: $1895   Member price: $1795

On or after Dec 03, 2014:
Price: $1995   Member price: $1895
Jan 15, 2015 - Jan 16, 2015
Toronto, ON
HDI Problem Management Professional Before Dec 05, 2014:
Price: $1595   Member price: $1495

On or after Dec 05, 2014:
Price: $1695   Member price: $1595
Jan 19, 2015 - Jan 20, 2015
Toronto, ON
HDI Support Center Team Lead Before Dec 09, 2014:
Price: $1595   Member price: $1495

On or after Dec 09, 2014:
Price: $1695   Member price: $1595
Jan 20, 2015 - Jan 22, 2015
De Pere, WI
ITIL® Foundation Before Dec 10, 2014:
Price: $1395   Member price: $1295

On or after Dec 10, 2014:
Price: $1495   Member price: $1395
Jan 21, 2015 - Jan 22, 2015
Dallas, TX
HDI Problem Management Professional Before Dec 11, 2014:
Price: $1595   Member price: $1495

On or after Dec 11, 2014:
Price: $1695   Member price: $1595
Jan 21, 2015 - Jan 23, 2015
Toronto, ON
HDI Support Center Manager Before Dec 11, 2014:
Price: $1895   Member price: $1795

On or after Dec 11, 2014:
Price: $1995   Member price: $1895
Jan 21, 2015 - Jan 22, 2015
Minneapolis, MN
HDI Support Center Team Lead Before Dec 11, 2014:
Price: $1595   Member price: $1495

On or after Dec 11, 2014:
Price: $1695   Member price: $1595
Jan 23, 2015 - Feb 06, 2015
HDI, Blended Learning
HDI Support Center Team Lead Before Dec 13, 2014:
Price: $1145   Member price: $1045

On or after Dec 13, 2014:
Price: $1195   Member price: $1095
Jan 23, 2015 - Feb 06, 2015
HDI, Blended Learning
HDI Support Center Analyst Before Dec 13, 2014:
Price: $1045   Member price: $895

On or after Dec 13, 2014:
Price: $1095   Member price: $945
Jan 26, 2015 - Jan 28, 2015
Los Angeles, CA
HDI Support Center Manager Before Dec 16, 2014:
Price: $1895   Member price: $1795

On or after Dec 16, 2014:
Price: $1995   Member price: $1895
Jan 26, 2015 - Jan 27, 2015
New York, NY
HDI Support Center Analyst Before Dec 16, 2014:
Price: $1395   Member price: $1295

On or after Dec 16, 2014:
Price: $1495   Member price: $1395
Jan 26, 2015 - Jan 27, 2015
Toronto, ON
HDI Support Center Analyst Before Dec 16, 2014:
Price: $1395   Member price: $1295

On or after Dec 16, 2014:
Price: $1495   Member price: $1395
Jan 28, 2015 - Jan 30, 2015
New York, NY
HDI Support Center Manager Before Dec 18, 2014:
Price: $1895   Member price: $1795

On or after Dec 18, 2014:
Price: $1995   Member price: $1895
Jan 28, 2015 - Jan 29, 2015
Toronto, ON
HDI Desktop Support Technician Before Dec 18, 2014:
Price: $1395   Member price: $1295

On or after Dec 18, 2014:
Price: $1495   Member price: $1395
Jan 28, 2015 - Jan 30, 2015
Toronto, ON
HDI Support Center Director Before Dec 18, 2014:
Price: $2795   Member price: $2695

On or after Dec 18, 2014:
Price: $2895   Member price: $2795
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

HDI offers courses in cities throughout North America.

Don’t see a class near you or when you would like to attend?

Contact your account manager or find an HDI Partner to discuss your needs.


Need a solution for training many people in multiple locations?

HDI's online training is the answer.