HDI Course Calendar

HDI offers training for help desk, support center, call center, service desk, and desktop support professionals.

Learn industry best practices and standards with HDI's training program. All HDI certification courses include a certification exam. Contact an account manager or call 1.800.248.5667 for personal assistance.

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Oct 08, 2014 - Oct 09, 2014
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1495   Member price: $1395
Oct 09, 2014 - Oct 10, 2014
Ottawa, ON
HDI Support Center Team Lead Price: $1695   Member price: $1595
Oct 13, 2014 - Oct 14, 2014
New York, NY
HDI Support Center Analyst Price: $1495   Member price: $1395
Oct 15, 2014 - Oct 17, 2014
Los Angeles, CA
HDI Support Center Manager Price: $1995   Member price: $1895
Oct 15, 2014 - Oct 17, 2014
New York, NY
HDI Support Center Manager Price: $1995   Member price: $1895
Oct 17, 2014 - Oct 19, 2014
Oxon Hill, MD
HDI Support Center Director Price: $2895   Member price: $2795
Oct 17, 2014 - Oct 19, 2014
Oxon Hill, MD
HDI Support Center Manager Price: $1995   Member price: $1895
Oct 17, 2014 - Oct 19, 2014
Oxon Hill, MD
HDI Desktop Support Manager Price: $1995   Member price: $1895
Oct 17, 2014 - Oct 19, 2014
Oxon Hill, MD
KCS Principles Price: $1695   Member price: $1595
Oct 18, 2014 - Oct 19, 2014
Oxon Hill, MD
HDI Problem Management Professional Price: $1695   Member price: $1595
Oct 20, 2014 - Oct 22, 2014
Ottawa, ON
HDI Support Center Manager Price: $1995   Member price: $1895
Oct 23, 2014 - Oct 24, 2014
Ottawa, ON
HDI Problem Management Professional Price: $1695   Member price: $1595
Oct 27, 2014 - Oct 29, 2014
Ottawa, ON
KCS Principles Price: $1695   Member price: $1595
Oct 27, 2014 - Oct 28, 2014
Atlanta, GA
Structured Problem Solving for the Support Professional Price: $1495   Member price: $1395
Oct 27, 2014 - Oct 28, 2014
Chicago, IL
HDI Support Center Team Lead Price: $1695   Member price: $1595
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

HDI offers courses in cities throughout North America.

Don’t see a class near you or when you would like to attend?

Contact your account manager or find an HDI Partner to discuss your needs.


Need a solution for training many people in multiple locations?

HDI's online training is the answer.