HDI Course Calendar

HDI offers training for help desk, support center, call center, service desk, and desktop support professionals.

Learn industry best practices and standards with HDI's training program. All HDI certification courses include a certification exam. Contact an account manager or call 1.800.248.5667 for personal assistance.

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Oct 27, 2014 - Oct 28, 2014
Atlanta, GA
Structured Problem Solving for the Support Professional Price: $1495   Member price: $1395
Oct 28, 2014 - Oct 30, 2014
Florham Park, NJ
KCS Principles Price: $1695   Member price: $1595
Oct 28, 2014 - Oct 30, 2014
HDI, Virtual Classroom
HDI Certified Instructor Price: $5995   Member price: $5995
Oct 31, 2014 - Nov 14, 2014
HDI, Blended Learning
HDI Support Center Analyst Price: $1095   Member price: $995
Oct 31, 2014 - Nov 14, 2014
HDI, Blended Learning
HDI Support Center Team Lead Price: $1195   Member price: $1095
Nov 03, 2014 - Nov 04, 2014
Austin, TX
HDI Support Center Analyst Price: $1495   Member price: $1395
Nov 03, 2014 - Nov 04, 2014
Orlando, FL
HDI Support Center Analyst Price: $1495   Member price: $1395
Nov 03, 2014 - Nov 04, 2014
Nashville, TN
HDI Desktop Support Technician Price: $1495   Member price: $1395
Nov 03, 2014 - Nov 05, 2014
Pittsburgh, PA
HDI Support Center Manager Price: $1995   Member price: $1895
Nov 03, 2014 - Nov 04, 2014
Vancouver, BC
HDI Support Center Analyst Price: $1495   Member price: $1395
Nov 03, 2014 - Nov 04, 2014
Seattle, WA
HDI Support Center Team Lead Price: $1695   Member price: $1595
Nov 03, 2014 - Nov 05, 2014
HDI, Virtual Classroom
HDI Support Center Manager Price: $1995   Member price: $1895
Only 8 seats left
Nov 05, 2014 - Nov 07, 2014
Nashville, TN
HDI Desktop Support Manager Before Oct 02, 2014:
Price: $1895   Member price: $1795

On or after Oct 02, 2014:
Price: $1995   Member price: $1895
Nov 05, 2014 - Nov 06, 2014
Vancouver, BC
HDI Support Center Team Lead Price: $1695   Member price: $1595
Nov 05, 2014 - Nov 07, 2014
Denver, CO
ITIL® Foundation Price: $1495   Member price: $1395
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

HDI offers courses in cities throughout North America.

Don’t see a class near you or when you would like to attend?

Contact your account manager or find an HDI Partner to discuss your needs.


Need a solution for training many people in multiple locations?

HDI's online training is the answer.