HDI Course Calendar

HDI offers training for help desk, support center, call center, service desk, and desktop support professionals.

Learn industry best practices and standards with HDI's training program. All HDI certification courses include a certification exam. Contact an account manager or call 1.800.248.5667 for personal assistance.

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Feb 25, 2015 - Feb 27, 2015
Washington, DC
HDI Desktop Support Manager Price: $1995   Member price: $1895
Feb 25, 2015 - Feb 27, 2015
Calgary, AB
HDI Support Center Manager Price: $1995   Member price: $1895
Feb 25, 2015 - Feb 27, 2015
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1995   Member price: $1895
Feb 26, 2015 - Feb 27, 2015
Los Angeles, CA
HDI Support Center Analyst Price: $1495   Member price: $1395
Mar 02, 2015 - Mar 03, 2015
Washington, DC
HDI Support Center Team Lead Price: $1695   Member price: $1595
Mar 02, 2015 - Mar 03, 2015
Chicago, IL
HDI Desktop Support Technician Price: $1495   Member price: $1395
Mar 02, 2015 - Mar 03, 2015
Nashville, TN
HDI Support Center Analyst Price: $1495   Member price: $1395
Mar 02, 2015 - Mar 03, 2015
Atlanta, GA
HDI Desktop Support Technician Price: $1495   Member price: $1395
Mar 02, 2015 - Mar 02, 2015
HDI, Virtual Classroom
Support Center Metrics and Measurements Price: $695   Member price: $645
Mar 03, 2015 - Mar 03, 2015
HDI, Virtual Classroom
KCS Foundation Price: $795   Member price: $695
Mar 04, 2015 - Mar 06, 2015
Nashville, TN
HDI Support Center Manager Price: $1995   Member price: $1895
Mar 04, 2015 - Mar 06, 2015
Alpharetta, GA
KCS Principles Price: $1695   Member price: $1595
Mar 04, 2015 - Mar 06, 2015
Chicago, IL
HDI Desktop Support Manager Price: $1995   Member price: $1895
Mar 05, 2015 - Mar 06, 2015
San Francisco, CA
HDI Support Center Analyst Price: $1495   Member price: $1395
Mar 09, 2015 - Mar 10, 2015
New York, NY
HDI Problem Management Professional Price: $1695   Member price: $1595
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

HDI offers courses in cities throughout North America.

Don’t see a class near you or when you would like to attend?

Contact your account manager or find an HDI Partner to discuss your needs.


Need a solution for training many people in multiple locations?

HDI's online training is the answer.