Engage with Service and Support Decision-Makers

HDI is the preeminent community for technical support and service management professionals. Our resources supply the insights, information, and essential guidance service and support professionals need to advance their teams, strategies, and businesses.

Whether it's participation as an exhibitor or sponsor at one of our industry events or aligning your brand with our wealth of online media products, a partnership with HDI affords your company a variety of opportunities to reach an audience of decision-makers who are seeking solutions to their everyday challenges.


Online Media Opportunities

Each month, thousands of service and support professionals turn to HDI to learn more about the industry, grow their network, and improve customer satisfaction and employee engagement. Get your latest product or service in front of these decision-makers through our array of media products:


  • Web Advertising
  • Newsletter Advertising
  • Audience Extension
  • Sponsored Article

Lead Generation

  • Content Syndication
  • Webinars
  • Research Partner Program

Thought Leadership

  • Expert Engagement


View our media kit for more information on HDI's content focus, audience, and media products.


Exhibitor and Sponsorship Opportunities

HDI events address service and support professionals at every experience level throughout the entire spectrum of the industry. Join us as an exhibitor or sponsor of the technical support and service management industry's two most prestigious conferences and engage with qualified attendees looking for your solutions.

November 12-16, 2022 | Orlando, FL

Service Management World brings together senior-level decision-makers in enterprise service management, equipping them with strategic and practical guidance to optimize service management in their organizations.

Visit Event Website

Download Event Overview

April 30-May 5, 2023 | Las Vegas, NV

SupportWorld Live brings together a diverse group of experts, practitioners, thought leaders, and solution providers, all united around a singular focus: to energize and empower service and support professionals to make a real difference in their careers and organizations.

Visit Event Website

Download Event Overview

Contact Us

If you're interested in a partnership with HDI, please complete our short form or contact our Sales team at [email protected].

Request Sponsorship Info