Excitement Builds as Final Arrangements Are Made for the 22nd Annual World Conference on IT Service and Technical Support

Colorado Springs, CO - March 29, 2012 - HDI, the world's largest professional association and certification body for technical service and support professionals, is actively preparing for the HDI 2012 Conference & Expo (www.HDIConference.com), which will be held from April 24–27, 2012, at the Rosen Shingle Creek in Orlando, FL.

With over 2,200 attendees expected to attend, the excitement is building for this year’s conference and expo. From the eighty content-rich breakout sessions that focus on emerging technologies, trends, metric measurements, and overall management techniques, to celebrity keynote speakers like theoretical physicist Dr. Michio Kaku, former NCAA head coach Lou Holtz, and Comedy Central All-Star Steve Rizzo, HDI guarantees an incredibly rewarding week for attendees!

Additionally, an impressive lineup of exhibitors includes Avatier Corporation, Axios Systems, BMC Software, Inc., Bomgar, BRASSCOM (Brasil IT +), C2, Cherwell Software, CrashPlanPROe/Code 42, DriveSavers Data Recovery, LogMeIn, ManageEngine, PC Helps, and ServiceNow. Other noted sponsors include Big Bang, LLC, CA Technologies, Citrix Online, CSS Corp, Jabra, Plantronics, and Robert Half Technology. (For complete list of exhibitors, please visit www.hdiconference.com/expo/exhibitors.)

Further highlights include:

  • Thirteen pre-conference workshops;
  • The opportunity to network with hundreds of knowledgeable speakers, practitioners, and industry experts; and
  • The exclusive HDI 2012 Expo Hall.


About HDI
HDI is the leading professional association and certification body for technical service and support professionals. Facilitating collaboration and networking, HDI hosts industry conferences and events, produces comprehensive publications and research, connects solution providers with practitioners, while certifying and training thousands of professionals each year. HDI serves a community of over 110,000 members, followers, customers, solution providers, and contributors throughout the service industry, supporting sixty local chapters across North America. Guided by an international panel of industry experts and practitioners, HDI is the community's premiere resource for best practices and emerging trends. Headquartered in Colorado Springs, CO, HDI offers training in multiple languages and countries. For more information, visit www.ThinkHDI.com or call +1 719.268.0174. HDI is a part of UBM TechWeb.

About UBM TechWeb (www.techweb.com)
UBM TechWeb, the global leader in technology media and professional information, enables people and organizations to harness the transformative power of technology. Through its core businesses—media solutions, marketing services, and professional information—UBM TechWeb produces the most respected and consumed brands, applications, and services in the technology market. More than 14.5 million business and technology professionals (CIOs, IT and IT support managers, web and digital professionals, software and game developers, government decision makers, telecommunications providers, and business executives) actively participate in UBM TechWeb's communities. UBM TechWeb brands include global face-to-face events, such as Interop, Game Developers Conference (GDC), Web 2.0, Black Hat, and VoiceCon; large-scale online networks, such as InformationWeek, Light Reading, and Gamasutra; research, training, and certification services, including HDI, Pyramid Research, and InformationWeek Analytics; and market-leading magazines, such as InformationWeek and Wall Street & Technology. UBM TechWeb is part of UBM, a global provider of media and information services for professional B2B communities and markets.