Board members returning to the board for 2013 are as follow:

  • Jeff Rumberg, MetricNet
  • Jeff Brooks, Gartner       
  • Brian Madocks, PC Helps
  • Chris Sellers, Intel Corporation
  • Daryl Covey, Cgov Community of Practice             
  • Kirsten Lora, Global Knowledge
  • Mike Hanson, UnitedHealth Group

Members new to the HDI Strategic Advisory Board for 2013 are:

  • Eveline Oehrlich, Forrester
  • Doug Tedder, itSMF Board of Directors Member
  • Eddie Vidal, University of Miami 
  • Ken Wendle, EdifyITSM
  • Katherine Lord, Quint Group
  • Louis LeFebvre, Canada House of Commons         
  • Greg Daugherty , Limited Brands
  • Phil Dunn, Blue Cross Blue Shield of South Carolina
  • Phil Verghis, DancingE
  • Tony Jones, Parallon Technology Solutions
  • Nelson Cicchitto, Avatier Corporation
  • Cay Robertson, Tampa Electric Company

HDI also has a Member Advisory Board and a Desktop Support Advisory Board. All of the HDI advisory boards are independent, non-partisan, and broadly representative bodies consisting of a balanced mix of interests that are affected by the association. For additional information about the HDI Strategic Advisory Board, visit HDI’s community leaders page. 

ABOUT HDI | A UBM Tech company, HDI is the professional association and certification body for the technical service and support industry. Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year. HDI also connects solution providers with practitioners through industry partnerships and marketing services.

Guided by an international panel of industry experts and practitioners, HDI serves a community of more than 120,000 technical service and support professionals and is the premier resource for best practices and emerging trends.

Headquartered in Colorado Springs, CO, HDI offers training in multiple languages and countries. For more information, visit or call +1 719.268.0174. 

ABOUT UBM TECH | UBM Tech is a global media business that provides information, events, training, data services, and marketing solutions for the technology industry. Its media brands and information services inform and inspire decision makers across the entire technology market— engineers and design professionals, software and game developers, solutions providers and integrators, networking and communications executives, and business technology professionals. The company's information products include research, education, training, and data services that accelerate decision making for technology buyers. UBM Tech also offers a full range of marketing services based on its content and technology market expertise, including custom events, content marketing solutions, community development and demand generation programs. UBM Tech is a part of UBM, a global provider of media and information services with a market capitalization of more than $2.5 billion.