Welcome to the HDI Press Room. This page contains press releases, product announcements, event updates, and industry news.
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Press Releases
HDI’s Training and Consulting Helps Organizations and Professionals Improve Service Management and IT Support Performance
Colorado Springs, CO - March 11, 2025
HDI’s SupportWorld Live 2025, the Must-Attend Conference for Service and Support Excellence, Hosts Three Inspiring Keynote Presenters
Colorado Springs, CO - March 4, 2025
HDI Unveils the SupportWorld Live 2025 Conference Program, the Definitive Event for Support and Service Management Professionals
Colorado Springs, CO - February 6, 2025
HDI’s “State of Service Management in 2024” Report Finds 59% Focused on Improving the Customer Experience as the Top Priority for ITSM Projects
Colorado Springs, CO - December 11, 2024
HDI’s Service Management World 2024 Expo Hall to Showcase the Latest Products and Services in the Service Management Industry
Colorado Springs, CO - November 12, 2024
HDI’s Service Management World Announces Three Insightful and Inspiring Keynotes
Colorado Springs, CO - September 18, 2024
HDI Announces the State of Technical Support in 2024, Training is an Ongoing Challenge for Support Teams
Colorado Springs, CO - August 22, 2024
Colorado Springs, CO - July 25, 2024
HDI’s Service Management World Unveils 2024 Conference Program
Colorado Springs, CO - July 25, 2024
HDI Announces Expanded Lineup of Service Management Course Catalogue
San Francisco, CA - June 4, 2024
HDI Announces Winners of the 2024 HDI Awards
Denver, CO - May 1, 2024
HDI’s SupportWorld Live 2024 Offers Five Dynamic Keynotes to Inspire Support and Service Management Professionals
Colorado Springs, CO - February 27, 2024
IT Service Management Courses, Curriculum Created to Educate the Technical Support and Service Management Industry
Colorado Springs, CO - January 22, 2024
HDI Delivers the Latest Trends in Support and Service Management at SupportWorld Live 2024
Colorado Springs, CO - January 17, 2024
Robust Conference Program Offers Essential Information for the Support and Service Management Industry
Colorado Springs, CO - September 14, 2023
HDI’s Service Management World Unveils 2023 Conference Program
Colorado Springs, CO - August 8, 2023
HDI Announces Winners of the 2023 HDI Awards
Colorado Springs, CO - May 4, 2023
SupportWorld Live’s Expo Hall to Showcase the Most Innovative Products and Services in the Technical Support and Service Management Industry
Colorado Springs, CO - April 20, 2023
HDI’s SupportWorld Live 2023 Offers Five Inspiring Keynote Presentations that Encourage Organizational Excellence, Leadership and a Productive Culture
Colorado Springs, CO - March 8, 2023
SupportWorld Live 2023, Presented by HDI, Educates the Technical Support and Service Management Industry
Colorado Springs, CO - February 1, 2023