COLORADO SPRINGS, Colo., Aug. 9 -- HDI, the world's largest membership association for IT service and support professionals and the premier certification body for the industry, has appointed long-time HDI executive Peggy Libbey to the position of president and chief operating officer. HDI founder Ron Muns will remain in his post as chief executive officer. In the newly created executive role, Libbey will be responsible for overseeing all aspects of the continuously growing association, which serves more than 7,500 members worldwide.

Libbey will oversee HDI's membership operations, world-renowned training and certification programs, publications, research and conferences.

Libbey is a seasoned executive with 25 years of experience in business and financial management. She joined HDI in 1999, and has served as chief financial officer as well as executive director of HDI's membership, certification and training departments. Prior to joining HDI, she was a director at a Colorado Springs accounting firm, and was an accountant for Price Waterhouse. She graduated from the University of Northern Colorado with a B.S.B.A. and became a CPA in 1981.

CEO Ron Muns stated, "This appointment recognizes Peggy's valuable contributions to the growth and maturity of our organization. She has shown the vision, operational skills and knowledge needed to lead HDI. She has implemented many new initiatives that have enhanced member benefits and the depth and breadth of HDI's training and certifications programs. Beyond operational skills, Peggy has become a recognized leader in the industry, speaking at HDI chapter meetings across North America and authoring HDI's Focus Book, The Impact of Sarbanes-Oxley on the IT Service & Support Professionals."

"I am very honored to have been named to this role during this exciting time for HDI," commented Libbey. "I am fortunate to be surrounded by very strong senior management and a dedicated team. We are well positioned to grow our existing membership base, and service offerings not only in the Americas but globally. We continue to solicit feedback from our members and from vendors serving the IT support industry, and we intend to use their input to develop new offerings, membership deliverables, enhancements to our training and certification programs and the content available on our website and at our conferences."

About HDI

HDI is the world's largest membership association for IT service and support professionals and the premier certification body for the industry. Founded in 1989, HDI's mission is to lead and promote the IT service and support industry by empowering its members through access to timely and valuable industry information, including reports and publications; encouraging member collaboration through events and online forums; and establishing internationally recognized, standards-based industry certification and training programs. In addition to membership, certification and training, HDI produces the world's largest and highest-rated event for service and support professionals, the HDI Annual Conference and Expo, and the IT Infrastructure & Management Conference. HDI is member-focused, and remains vendor-neutral in its efforts to facilitate open, independent networking and information-sharing within the association network. HDI has more than 7,500 members worldwide including many of the Fortune 500, and 60 local chapters in North America. For more information, visit

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