New membership levels offer even more member benefits and values!

Colorado Springs, CO – April 16, 2013 – HDI, the professional association for technical service and support professionals and certification body for the industry, today announces the launch of a new membership model!

With its twenty-year history of community engagement and development, HDI strives to make ongoing positive adjustments to its membership model. HDI asks for member feedback and makes positive adjustments to ensure that its memberships continue to meet the needs of its most important asset: the members.

Based on recent feedback from members and the HDI Member Advisory Board, HDI has clarified and expanded the range of benefits available at each level, adjusting the model to better fit members’ needs and maximize the overall value of HDI membership. With that forward momentum, a new HDI membership model was born!

To help prospective members determine which level is the best fit, the membership levels have been renamed:  Community Connection, Student, Local Chapter, Professional, Professional Plus, Team Package, and the Leadership Connection. HDI also offers a Print Package add-on that allows members to choose to receive their exclusive publications and membership deliverables in print format.

To learn more about the new levels, the values and benefits included in each level, and how to join, renew, or upgrade an HDI membership, visit or call the award-winning HDI Customer Care Center at 800.248.5667.

ABOUT HDI | A UBM Tech company, HDI is the professional association and certification body for the technical service and support industry. Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year. HDI also connects solution providers with practitioners through industry partnerships and marketing services.

Guided by an international panel of industry experts and practitioners, HDI serves a community of more than 120,000 technical service and support professionals and is the premier resource for best practices and emerging trends.

Headquartered in Colorado Springs, CO, HDI offers training in multiple languages and countries. For more information, visit or call +1 719.268.0174. 

ABOUT UBM TECH | UBM Tech is a global media business that provides information, events, training, data services, and marketing solutions for the technology industry. Its media brands and information services inform and inspire decision makers across the entire technology market— engineers and design professionals, software and game developers, solutions providers and integrators, networking and communications executives, and business technology professionals. The company's information products include research, education, training, and data services that accelerate decision making for technology buyers. UBM Tech also offers a full range of marketing services based on its content and technology market expertise, including custom events, content marketing solutions, community development and demand generation programs. UBM Tech is a part of UBM, a global provider of media and information services with a market capitalization of more than $2.5 billion.