At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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Sep 10, 2020 - Sep 11, 2020
Boston, MA
HDI Support Center Analyst Before Jul 16, 2020:
Price: $1,399.00


On or after Jul 16, 2020:
Price: $1,499.00
Sep 14, 2020 - Sep 15, 2020
Atlanta, GA
Troubleshooting and Problem Solving Boot Camp Before Jul 20, 2020:
Price: $1,599.00


On or after Jul 20, 2020:
Price: $1,699.00
Sep 16, 2020 - Sep 18, 2020
Atlanta, GA
HDI Support Center Director Before Jul 22, 2020:
Price: $2,799.00


On or after Jul 22, 2020:
Price: $2,899.00
Sep 24, 2020 - Sep 25, 2020
Phoenix, AZ
Customer Experience Accelerator Boot Camp Before Jul 30, 2020:
Price: $1,599.00


On or after Jul 30, 2020:
Price: $1,699.00
Oct 08, 2020 - Oct 09, 2020
Atlanta, GA
Service Management Optimization Before Aug 10, 2020:
Price: $1,599.00


On or after Aug 10, 2020:
Price: $1,699.00
Oct 12, 2020 - Oct 14, 2020
Austin, TX
HDI Certified Instructor Before Aug 17, 2020:
Price: $5,899.00


On or after Aug 17, 2020:
Price: $5,999.00
Oct 20, 2020 - Oct 21, 2020
Dallas, TX
HDI Support Center Team Lead Before Sep 01, 2020:
Price: $1,599.00


On or after Sep 01, 2020:
Price: $1,699.00
Nov 02, 2020 - Nov 04, 2020
Atlanta, GA
ITIL® 4 Foundation Before Sep 07, 2020:
Price: $1,699.00


On or after Sep 07, 2020:
Price: $1,799.00
Nov 15, 2020 - Nov 17, 2020
ChampionsGate, FL
ITIL® 4 Foundation Price: $1,999.00
Nov 15, 2020 - Nov 17, 2020
ChampionsGate, FL
KCS Principles Price: $1,899.00
Nov 15, 2020 - Nov 17, 2020
ChampionsGate, FL
HDI Support Center Manager Price: $2,299.00
Nov 15, 2020 - Nov 17, 2020
ChampionsGate, FL
HDI Support Center Director Price: $2,899.00
Nov 16, 2020 - Nov 17, 2020
ChampionsGate, FL
Service Management Optimization Price: $1,899.00
Nov 30, 2020 - Dec 02, 2020
Houston, TX
HDI Support Center Manager Before Oct 05, 2020:
Price: $1,899.00


On or after Oct 05, 2020:
Price: $1,999.00
Dec 03, 2020 - Dec 04, 2020
Houston, TX
HDI Support Center Analyst Before Oct 08, 2020:
Price: $1,399.00


On or after Oct 08, 2020:
Price: $1,499.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description