At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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On Demand
KCS Principles Price: $999.00
Guaranteed To Run
Unlimited Seats
Oct 11, 2023 - Oct 13, 2023
HDI, Virtual Classroom
KCS Principles Price: $1,799.00
Guaranteed To Run
Only 5 seats left
Dec 06, 2023 - Dec 08, 2023
HDI, Virtual Classroom
KCS Principles Before Oct 11, 2023:
Price: $1,699.00
Guaranteed To Run


On or after Oct 11, 2023:
Price: $1,799.00
Guaranteed To Run
Only 5 seats left
Jan 24, 2024 - Jan 26, 2024
HDI, Virtual Classroom
KCS Principles Before Nov 28, 2023:
Price: $1,699.00


On or after Nov 28, 2023:
Price: $1,799.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description