HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

On Demand	KCS Principles Price: $999.00 Guaranteed To Run	More Info KCS Principles On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Add to Cart Unlimited Seats
Feb 24, 2026 - Feb 26, 2026 HDI, Virtual Classroom	KCS Principles Before Dec 30, 2025: Price: $1,899.00 On or after Dec 30, 2025: Price: $1,999.00	More Info KCS Principles Feb 24, 2026 - Feb 26, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Apr 22, 2026 - Apr 24, 2026 HDI, Virtual Classroom	KCS Principles Before Feb 18, 2026: Price: $1,899.00 On or after Feb 18, 2026: Price: $1,999.00	More Info KCS Principles Apr 22, 2026 - Apr 24, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jun 15, 2026 - Jun 17, 2026 HDI, Virtual Classroom	KCS Principles Before Apr 20, 2026: Price: $1,899.00 On or after Apr 20, 2026: Price: $1,999.00	More Info KCS Principles Jun 15, 2026 - Jun 17, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Aug 26, 2026 - Aug 28, 2026 HDI, Virtual Classroom	KCS Principles Before Jul 01, 2026: Price: $1,899.00 On or after Jul 01, 2026: Price: $1,999.00	More Info KCS Principles Aug 26, 2026 - Aug 28, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Oct 20, 2026 - Oct 22, 2026 HDI, Virtual Classroom	KCS Principles Before Aug 25, 2026: Price: $1,899.00 On or after Aug 25, 2026: Price: $1,999.00	More Info KCS Principles Oct 20, 2026 - Oct 22, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Dec 09, 2026 - Dec 11, 2026 HDI, Virtual Classroom	KCS Principles Before Oct 14, 2026: Price: $1,899.00 On or after Oct 14, 2026: Price: $1,999.00	More Info KCS Principles Dec 09, 2026 - Dec 11, 2026 7:30 AM - 3:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart

HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description