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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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On Demand
KCS Principles Price: $999.00
Guaranteed To Run
Unlimited Seats
Dec 11, 2024 - Dec 13, 2024
HDI, Virtual Classroom 		KCS Principles Price: $1,999.00
Guaranteed To Run
Only 7 seats left
Jan 22, 2025 - Jan 24, 2025
HDI, Virtual Classroom 		KCS Principles Before Nov 27, 2024:
Price: $1,899.00


On or after Nov 27, 2024:
Price: $1,999.00
Feb 11, 2025 - Feb 13, 2025
HDI, Virtual Classroom 		KCS Principles Before Dec 17, 2024:
Price: $1,899.00


On or after Dec 17, 2024:
Price: $1,999.00
Mar 11, 2025 - Mar 13, 2025
HDI, Virtual Classroom 		KCS Principles Before Jan 14, 2025:
Price: $1,899.00


On or after Jan 14, 2025:
Price: $1,999.00
May 06, 2025 - May 08, 2025
HDI, Virtual Classroom 		KCS Principles Before Mar 11, 2025:
Price: $1,899.00


On or after Mar 11, 2025:
Price: $1,999.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description