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HDI Course Catalog
Course Legend:
Virtual Classroom
Online Course
Onsite
Course Type:
All
Virtual Classroom
Online Course
Onsite
Courses For:
All
Director
Workforce Management
Service Management
Knowledge Management
Manager
Desktop Adv. Support Tier 2 & 3
Analyst and Frontline
HDI Certified Instructor
Succeeding with Metrics
HDI Customer Service Representative
Become HDI Certified!
Enrollment Available
Oct 21, 2022 -
-
Oct 21, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Available Online
Contact for Onsite
Read More
HDI Support Center Analyst
Become HDI Certified!
Enrollment Available
Oct 03, 2022 -
-
Oct 04, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Available Online
Contact for Onsite
Read More
HDI Desktop Advanced Support Technician
Become HDI Certified!
Enrollment Available
Oct 13, 2022 -
-
Oct 14, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Available Online
Contact for Onsite
Read More
HDI Support Center Team Lead
Become HDI Certified!
Enrollment Available
Oct 04, 2022 -
-
Oct 05, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Available Online
Contact for Onsite
Read More
HDI Support Center Manager
Become HDI Certified!
Enrollment Available
Oct 26, 2022 -
-
Oct 28, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Contact for Onsite
Read More
HDI Desktop Support Manager
Become HDI Certified!
Enrollment Available
Oct 17, 2022 -
-
Oct 19, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Contact for Onsite
Read More
HDI Support Center Director
Become HDI Certified!
Enrollment Available
Oct 31, 2022 -
-
Nov 02, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Contact for Onsite
Read More
Customer Experience Accelerator Boot Camp
Enrollment Available
Contact for Onsite
Read More
Service Management Optimization
Enrollment Available
Oct 20, 2022 -
-
Oct 21, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Contact for Onsite
Read More
Workforce Management Principles
Enrollment Available
Oct 07, 2022 -
-
Oct 07, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Contact for Onsite
Read More
ITIL® 4 Foundation
Become HDI Certified!
Enrollment Available
Oct 12, 2022 -
-
Oct 14, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Contact for Onsite
Read More
XLA Foundation
Become HDI Certified!
Enrollment Available
Oct 26, 2022 -
-
Oct 28, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Contact for Onsite
Read More
Essence of Experience
Become HDI Certified!
Enrollment Available
Oct 21, 2022 -
-
Oct 21, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Contact for Onsite
Read More
Incident Management Workshop
Contact for Onsite
Read More
HDI Problem Management Professional
Become HDI Certified!
Enrollment Available
Dec 05, 2022 -
-
Dec 06, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Contact for Onsite
Read More
KCS Principles
Become HDI Certified!
Enrollment Available
Oct 05, 2022 -
-
Oct 07, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Contact for Onsite
Read More
KCS Foundation
Become HDI Certified!
Enrollment Available
Nov 07, 2022 -
-
Nov 07, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Available Online
Contact for Onsite
Read More
Troubleshooting and Problem Solving Boot Camp
Become HDI Certified!
Enrollment Available
Dec 15, 2022 -
-
Dec 16, 2022
|
HDI,
,
Virtual Classroom
Additional Dates Available
Contact for Onsite
Read More
Succeeding with Metrics
Enrollment Available
Contact for Onsite
Read More
Extension or Exam Retake Fee
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