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HDI Course Catalog

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Virtual Classroom

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Courses For:
HDI Customer Service Representative
Become HDI Certified!
Enrollment Available
Enrollment Available
  • Jun 15, 2020 - - Jun 15, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Available Online
Contact for Onsite
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HDI Support Center Analyst
Become HDI Certified!
Enrollment Available
  • Sep 10, 2020 - - Sep 11, 2020 | Boston,, MA
  • Additional Dates Available

Enrollment Available
  • Jun 08, 2020 - - Jun 09, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Available Online
Contact for Onsite
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HDI Desktop Advanced Support Technician
Become HDI Certified!
Enrollment Available
Enrollment Available
  • Jun 22, 2020 - - Jun 23, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Available Online
Contact for Onsite
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HDI Support Center Team Lead
Become HDI Certified!
Enrollment Available
  • Oct 20, 2020 - - Oct 21, 2020 | Dallas,, TX
  • Additional Dates Available

Enrollment Available
  • Jun 22, 2020 - - Jun 23, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Available Online
Contact for Onsite
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HDI Support Center Manager
Become HDI Certified!
Enrollment Available
  • Nov 15, 2020 - - Nov 17, 2020 | ChampionsGate,, FL
  • Additional Dates Available

Enrollment Available
  • Jun 10, 2020 - - Jun 12, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Contact for Onsite
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HDI Desktop Support Manager
Become HDI Certified!
Enrollment Available
Enrollment Available
  • Jun 16, 2020 - - Jun 18, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Contact for Onsite
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Customer Experience Accelerator Boot Camp
Enrollment Available
  • Sep 24, 2020 - - Sep 25, 2020 | Phoenix,, AZ
  • Additional Dates Available

Enrollment Available
  • Jul 07, 2020 - - Jul 08, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Contact for Onsite
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HDI Support Center Director
Become HDI Certified!
Enrollment Available
  • Sep 16, 2020 - - Sep 18, 2020 | Atlanta,, GA
  • Additional Dates Available

Enrollment Available
  • Jun 15, 2020 - - Jun 17, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Contact for Onsite
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Workforce Management Principles
Enrollment Available
Enrollment Available
  • Jul 27, 2020 - - Jul 28, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Contact for Onsite
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Service Management Optimization
Enrollment Available
  • Oct 08, 2020 - - Oct 09, 2020 | Atlanta,, GA
  • Additional Dates Available

Enrollment Available
  • Jun 25, 2020 - - Jun 26, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Contact for Onsite
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ITIL® 3 Foundation
Enrollment Available
Contact for Onsite
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ITIL® 4 Specialist: Create, Deliver and Support
Enrollment Available
  • Nov 02, 2020 - - Nov 04, 2020 | Atlanta,, GA
  • Additional Dates Available

Enrollment Available
  • Jun 03, 2020 - - Jun 05, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Contact for Onsite
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Incident Management Workshop
Enrollment Available
Enrollment Available
  • Jun 16, 2020 - - Jun 16, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

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Service Level Management
Enrollment Available
Contact for Onsite
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Configuration Management Workshop
Enrollment Available
Contact for Onsite
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HDI Problem Management Professional
Become HDI Certified!
Enrollment Available
Enrollment Available
  • Jul 09, 2020 - - Jul 10, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Contact for Onsite
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KCS Principles
Become HDI Certified!
Enrollment Available
Enrollment Available
  • Jun 29, 2020 - - Jul 01, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Contact for Onsite
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KCS Foundation
Become HDI Certified!
Enrollment Available
Enrollment Available
  • Sep 18, 2020 - - Sep 18, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Available Online
Contact for Onsite
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HDI Certified Instructor
Become HDI Certified!
Enrollment Available
  • Oct 12, 2020 - - Oct 14, 2020 | Austin,, TX
  • Additional Dates Available

Enrollment Available
  • Aug 26, 2020 - - Aug 28, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Contact for Onsite
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Troubleshooting and Problem Solving Boot Camp
Become HDI Certified!
Enrollment Available
  • Sep 14, 2020 - - Sep 15, 2020 | Atlanta,, GA
  • Additional Dates Available

Enrollment Available
  • Jul 23, 2020 - - Jul 24, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Contact for Onsite
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Succeeding with Metrics
Enrollment Available
Enrollment Available
  • Jun 01, 2020 - - Jun 02, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

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Change Management
Enrollment Available
Enrollment Available
  • Jun 17, 2020 - - Jun 18, 2020 | HDI,, Virtual Classroom
  • Additional Dates Available

Contact for Onsite
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Annual Exam Insurance
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Extension or Exam Retake Fee
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ITIL Accredited Training Organization
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.